The Burgoyne - Stunning Hotel with Amazing Views and Impeccable Service

Thank you to Simon, Renee and all the team at The Burgoyne Hotel for a wonderful stay and amazing food. The warmest of welcomes and a menu of quality ingredients marvellously and interestingly crafted to a superb standard. We enjoyed it immensely and cannot praise it highly enough. We will be back soon, thank you again.

Beautiful place, great rooms, design, food and ambience. Great hosts, they even took us on a beautiful walk. The scenery is stunning. It was covered in snow whilst we were there, it was like Narnia. Spending time with friends in such a magical place was a great start to the year.

We booked a post Christmas stay here as a treat but were unfortunately left very disappointed. The hotel is mid refurbishment and the room we stayed in (The Redmire) is on the floor yet to be modernised. After checking in there was an issue with the door meaning we were locked in and had to call reception for someone to come and apply WD40 to enable the latch to work properly. Although this worked to a degree, the locking and unlocking of the room proved very tricky for the remainder of our stay. It appeared as though we may not have been the only guests to struggle (see photo of the door), we also bumped in a gentleman in the corridor who said he was having similar issues with his room. We used the shower once, avoiding it completely the next day due to the trickle of water but mainly the gross amount of mold around the shower trim (see photos). There were also brown (albeit small) marks on the ceiling that looked like water damage. Some of the window frames were also mouldy and quite rotten in places. We didn't stay for dinner as the menu wasn't to our taste but were told the food was really good. We did stay for breakfast which was fine. Cannot fault the staff who were welcoming and very friendly, the manager was empathetic when I complained, offering a £50 discount which i accepted. On reflection however we still paid £150 for a room that was unhygienic and very tired. The decor is interesting...not what you'd expect of a property this age, my personal preference would be to style it to complement the period features. Instead there's a 'bougie' theme which looks cheap in places and in my opinion misses the mark.

I can happily recommend the Burgoyne. It is superbly situated and rooms at the front have a lovely view over the village green. Interior decorations are very distinctive which make it stand out from the many hotels that are all the same. Staff were unfailingly helpful and we appreciated the facilities of the lounge.

Second Visit in a year. What has changed...It has become more welcoming, warm place to be. Never felt like a hotel more like Home. Excellent staff, Room and Service.A must visit place. Highly recommend for solo , group or families. Nice walking in and around and good food.

We stayed here at the end of February for the weekend, which was a present from my children for my 60th birthday back in September. The hotel is impressive in appearance set bang in the middle of the village so is easy to locate. The surrounding scenery is breathtaking and the location perfect for walkers (which we are not). On entering the hotel we were greated by the manager Simon who was very friendly and welcoming. He checked us in and explained how the service in the hotel ran and showed us to our room located on the top floor. The sale of the hotel is boutique. With opulent decor and furniture. We loved it. Our room was very comfortable with a huge bed and views which stretched out over the hills at the front. Lovely to wake up to. We decided to dine in the Brasserie on the Friday night and were really pleased we did. The food was absolutely delicious and a very high standard and the service impeccable and very attentive. We retired and had a great night's sleep. The breakfast again did not disappoint with a great selection, standard with local produce and service. We made a day of visiting local attractions and came back to a wonderful afternoon tea. Again delicious and lots of it which we couldn't finish. All in all we had a fantastic time, this hotel is a real gem we would definitely stay again and would recommend it without hesitation. Thank you