Hotel Raj Palace

Rooms were very unclean. No geyser facility. One has to use coil heaters (which are almost obsolete now) for hot waters. Hotel staff was also rude. Bathrooms and washbasins were also dirty and in poor state. Too much dust on the beds and bedsheets. Beds were also very old and uneven. We had booked for two days, but we preferred not to stay back on the return journey from Prayagraj

We have booked 2 rooms with attach washroom in hotel raj palace rewa with no refund and secure payment method on 4:00 pm yesterday but after 2 hours an agent of mmt named gaurav yadav called us back and conveyed that hotel has declined to confirm so he asked us to confirm room booking in another hotel named hotel kanishk as we have go-ogled the other hotel it was showing under construction, however on askong for the same to the agrnt he said hotel is not under construction so that we have confirmed to the agent at the same time ater reaching the hotel at 11:00 pm we found out that it was actually a marriage garden and he said mmt has not provided any voucher to the hotel management so there are no rooms booked in the name of us after making several calls to mmt customer care we have talked to an agent named yogesh has co ordinate d with hotel manager mr deepak and he was least interested in accommodating any room to us after one and half hour of waiting and back to back calls he provided us two rooms just because we have prepaid the amount to them the rooms which were provided to us were actually rooms of marriage garden and there were no facilities in the room not even a clean bed and blanket and one room was without washroom since it was 12:30 in night so we had no other option left to do as there were two females with us and they were least interested in co operation it was a horrible expieriance with mmt and hotel kanishk with zero co ordination and cooperation to avoid this situation only we have booked rooms in advance but it seems that as we have booked on prepaid basis that is why the whole situation happened to us the expriance was highly unsatisfactory, complete waste of money and not at all worthy of time and money

Please never go in this hotel they have rats which don't let you sleep fir whole night. Give me your toll free no

We checked into the hotel at 12 noon, after that we were told at 4 o'clock that you vacate the room,

Courteous staff, value for money specially when you are short of money.

Staff behavior is worst 👎. they make their own rules.