Lindos Grand

The location is amazing, in a quiet corner of Vlycha beach, where it feels calmer and relaxing. It's also conveniently located at 10-min drive to Lindos town. The beach is just 3 mins away on foot. The hotel is very modern, has a new feel, very minimalistic which we like very much. This is an adult-only hotel which we prefer, so we really had more serene mood. Breakfast is fantastic, a lot of variety so we didn't get bored within the 5 days we were there. Dinner at one of the restaurants (Agistri) was great, the service was nice. The hotel also allowed us to check out late at 1pm (standard is 11am), which was nice because we booked a facial treatment at the spa at 1030am on day of check out because it was the only available one that morning. The shower was working perfectly, with a view of the pool and the sea. Our private pool was always clean and looks new. Housekeeping staff was also very friendly and did proper clean up. Opportunities to improve on: 1. The butler was not friendly at all, which is disappointing as he was the first person to greet guests at the lobby. We arrived at the front with our rental car, and he didn't even greet. He was quite aggressive when we asked where to park the car, and he simply pointed wherever vacant spot on the street we see. He was also responsible to walking us to our room with the luggage upon check in, and that was a few minutes of awkwardness too. 2. The check-in was a bit clumsy. Although the reception lady was really nice, he assisted us to check in via the hotel app (which we first had to download). That took some time when it was possible to simply check us in the normal way. I understand that the hotel wants to push the app to guests, but perhaps best to check in the normal way first THEN ask us to download the app afterwards. This way, it doesn't feel like: if we don't download the app, we cannot check in. Because in the end, we find the app helpful. We were in Lindos town one afternoon, and reserved our massage and dinner at the hotel via the app while there. 3. The room phone line did not function the whole time we were there. We reported it on day one, nothing happened. We had some questions that the app couldn't answer, and we always have to go to the reception to ask little questions, like how much the bottle of wine in the room costs, or if it's possible to do late check out. 4. One one night, we hang out at the pool bar and there was only one service staff. We had to wait for about half an hour to get our drinks, and he only passed by once to say it's coming though we can see the bar and no one is preparing anything. Overall, we enjoyed our stay very much and the value for money is worth it. We will come back again and recommend.