Absolutely shocking hotel.. don’t know where to start. Doors don’t close properly, toilets don’t flush, the sinks spin when touched, rooms do not look like as advertised on many pages and the air con did not work properly. Wasn’t made aware of checkout time either verbally or in the forms filled during check in and blamed for not asking myself, which obviously was not going to be on the front of the mind whilst on holiday this led to us being forced to pay an extra fee due to leaving ‘late’ our flight was not until later on in the evening and me and a friend who travelled here were left with a suitcase on the streets waiting for four hours for our previously booked transfer. I am not one to complain but this hotel shocked me incredibly, we will not be returning. I advise you save your money as they’ll make any excuse to charge you further. Also tried blaming us for not paying tourism tax when first checked in which we were again not made aware of, then paid in fully but did not appreciate the accusation that came from the fault of a member of staff. Staff have lack of respect and little training from our experience.
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