Urban Rest Richmond Swan Street

Stayed for a week. Everything very nice except for the towels which were not a lot bigger than tea towels, hard and scratchy. Asked for replacement towels toward the end of our stay. The replacement towels were much better!

Relaxing and pleasant I really loved this apartment in all aspects! My stay was perfect and I couldn’t ask for more! The property was lovely, location convenient and the team was responsive to my concerns and requests!

A great find Clean, modern appliances, comfortable, great location.

Excellent for a weekend getaway stay! What an excellent surprise. Clean, spacious and very modern, with a nice view across Richmond and city views to the west, everything fell into place. Parking was a breeze, key coded doors made it all too easy (to not lock yourself out!). Location was great, with a short walk to lots of restaurants. Highest recommendation!!

Loved our stay , we had the 3 bedroom apartment, it was immaculate and spacious, the view over the city was amazing will definitely stay here again .

What was good: * Spacious apartment - plenty of room for luggage & clothes for a longer stay * Well-appointed - has probably all the kitchen utensils you'll need, plus the number of clothes hangers provided was unusually high and very appreciated. * In-unit washer & dryer (single unit). * Great location being close to Richmond but far enough away to avoid most of the pedestrian noise late at night. I like staying in East Richmond because it's easy to access the city via public transit and Richmond has plenty of bars & restaurants. * Self parking in an underground garage is a great extra for free. What was not so good: * I didn't see any laundry powder provided - it would have been nice to have a few satchels thrown in. * The provided kitchen trash bags were weak and made disposing of the trash more annoying than it needed to be. * Being right on Swan St, morning rush hour traffic noise is loud. Not much to be done about this - looks like the windows are double glazed already - so just something to be aware of for the location. I was a little concerned about the check-in process based on another review, but I found it to be very easy. If you follow the online check-in procedure before arrival, the instructions are very clear, and you can quickly reach your apartment - much faster than a traditional hotel. All in all, for the price, Urban Rest is an excellent apartment hotel, especially suited for longer stays.