Hotel Due Torri

Sayed at Numa Portico for three nights. I chose the hotel as I've previously stayed with Numa elsewhere and they were excellent, not so this time. Okay, the pros The location is excellent, stuck between the Vatican and the Spanish steps. Decent access to public transport. A safe part of the city and close to many shops etc. The reception staff were extremely friendly, cheery and helpful. The room was large and very clean. The cons. The walls must be made with the thinnest plasterboard available. I could hear the guy next door chatting on his phone as if he was sat on my knee, not only that I could hear the person on the other end of the call clearly too. You can hear every little noise. Not great. My bed wasn't very comfortable at all. When staying only three nights that's not a massive issue. The shower. The water was hot enough but the water pressure was pretty low, resulting in a pretty disappointing shower. I must add that I didn't complain about anything as I'm not one who does that, I just go with it so maybe they could've helped if I'd spoke with them. It was decent though and it wouldn't put me off using Numa at all, just maybe if I return to Rome I'd possibly look elsewhere.

would like to share my honest opinion. I booked this hotel more than two months in advance and paid in full. Just two hours before check-in—right after I landed in Rome—I received an email informing me that my room would not be available due to “technical issues.” This was particularly frustrating as the location was very important to me, yet they offered to move me to another property located 40 minutes away, in the middle of nowhere. The handling of the situation was extremely disappointing—irresponsible, careless, and rude. There was no genuine apology, no real concern for the inconvenience caused, and the customer service was unacceptable.

Reading the other reviews, it seems your experience is based in the room you got, ours was excellent and clean, the bed is big and comfy, the bathroom is fantastic, and the most important thing Is the location in the middle Of everything, the digital Check-in was very smooth Excellent

Describes itself as a digital hotel. This means no staff and no service - in fact not what I call a hotel, just rooms to rent. We booked a so-called apartment for two couples but one of the bedrooms was so tiny and had windows that opened to an internal lift shaft and service duct that it was unusable. Also a tiny shower room to share. Very over=priced compares to proper 3 star hotels in the area.

Although the rooms are in a centrally located area and have a Twrasse. Don't go there. The room was tiny, the terrace only accessible via the small bathroom/WC. The shower was either hot or cold. During the stay of 4 nights, the bath towels were never changed and the room was never cleaned. The room walls are very thin and you hear every word from the neighbors and in the staircase.

This small hotel is very centrally located. You could walk to anywhere you wanted for the main sights in under 30 minutes. Check in was easy and smooth and staff were very responsive to my messages via WhatsApp. I was delayed but my friend made it on time, and she had no issues getting in. In fact, the hotel was very gracious and generous and allowed her to check in early. Storage lockers were available for left baggage. Amenities were good. We usually don’t prefer to have housekeeping come every day, so this suited us well. You could grab any amenities you needed from the cupboard downstairs on the ground floor. Free drinks and water in the mini bar were a great plus. The beds were comfortable and the bathrooms were good, with plenty of hot water. Overall would recommend and would stay here again.