Residenza Palline

We booked two rooms for several days. Positive : great location, very close to St Peter and some nice streets with restaurants nearby. Negative : cleaning could be largely improved. The bed of the blue room is hard (in other words, we didn't sleep well).

Residenza Palline is the name given to a group of suites next to each other, but are run by a different managements. We and our brother both booked through ******* each a kitchenette suite under this name. Our suite was clean and we had constant access with online management through WhatsApp . For us, they came every three days to replenish toilet paper, and change out towels and bedding. Our brother who does not have internet, managed (by using our phone) to get somebody to let him into his suite, but his was problematic. His was owned and run by someone using the same booking sites but didn’t care about his clients. There was water leaking on his bathroom floor which we called to let him know about, but we could only get hold of his friend who said “ send pictures”. Our data pkg wouldn’t let us do that, and that was it - no one ever came for the entire seven days to replenish their toilet paper, or to change out their towels or bedding, or to fix the plumbing. Their room was definitely not as advertised. I could not recommend this place because I could not guarantee booking on these sites that I would be able to get the suite that we had last time and not accidentally get stuck with this other suite that my brother-in-law did.. Owner of my brother in laws suite was named Matt..that’s all I know. Otherwise location was excellent near Vatican, lots of great restaurants all around.