We recently stayed at this hotel for four nights in a twin room while exploring Rome. Pros: - Location: Excellent—within a short walking distance of the city's main attractions. - Staff: Exceptionally friendly and accommodating, with good English proficiency. They provided great restaurant recommendations and arranged transportation efficiently. - Issue Resolution: Any concerns, such as toilet problems and loud neighboring guests, were addressed promptly and professionally. - Airport Transfer Assistance: Despite initial confusion due to arriving at a different terminal, the hotel's quick response via email and phone call helped resolve the situation. - Breakfast was decent, offering a satisfactory selection. Cons: - Dated Interior: The hotel would benefit from some renovation to modernise its facilities. - Room Keys: Guests are required to leave their room key at reception upon leaving, which might feel inconvenient to some. - Safe Security: The room safe operates with a physical key instead of a digital code. - Bathroom Facilities: The toilet had issues that were quickly fixed, but the shower took around 10 minutes to provide hot water. - Cleanliness: While not dirty, the room did not feel thoroughly clean.
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