Pioneer52885254870
29 octobre 2023
Best Hotel staff in the world ! We arrived home today, after spending 12 nights at Palazzo Scanderberg. Cannot talk enough to thank the people who work there, they did made us feel so so good ! They all do their best to please and help you, in the most happy, warm, and professional way. I would like to thank Roberta, Humberto and Francesco at reception, who greeted us every time helping us to find taxis restaurants or whatever we needed, always smilling and taking the time to always make you feel you are the most important guest, which is the way WE ALL WANT TO FEEL when we travel. Jeannette and Adriana at breakfast room, were the highlight, as every morning prepared our breakfasts offering us a wide selection, with true happiness and expertise. On top of it, they also spoke spanish making us feel at home. Also Hussein and the other italian young man whom i cannot remember his name...sorry ! They were always very helpful and kind. The Ladies who did the housekeeping were outstanding, would like to specially name Ozana or however her name is written, because she cleans like no other person in this world, for real ! Our room was the classic room, number 31, with a comfortable bed, bathroom, a small kitchenette and a walking closet, facing a quiet patio so not a noise at night, although it's 2 blocks from Trevi Fountain. We will miss you all, and hope we come back next year !
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