Hotel Ronda Nuevo

The good: the room is large, the bed is comfortable The bad: its impossible to get a hold of someone. The phone number on the website leads to a voicemail only. So when we couldnt find the place, and had no information about where to park, we ended up just driving around until someone answered via chat. The response we got was that the front desk person had to leave, but they put our key behind the door. When we eventually checked in, we dropped our luggage im the room and turned the air conditioner on. We went off to find the parking lot the guy recommended, but it doesn't come up in google, and we couldn't find it, so we ended up about a 15 minute walk away spending 20 euro per day. There were two closer lots, but they were completely full. When we came back later that nignt we discovered the air conditioning doesnt work. We called all 3 numbers (they give you 3 numbers to call when you check in, and state they are 24 hours). The first number is the main number that only allows voicemails. The second number was someones cell phone maybe? Sounded like they were at a party, and they hung up on my after I asked if they spoke english. The 3rd number was the same. Then they texted instead, and advised the best way to get air conditioning is to close all the doors. That would only help if the air turned on. Finally, the bathroom ceiling is DISGUSTING. Mold and mildew. I took the quickest shower of my life for fear of things falling on me. Please don't stay here.

Nos dejaron en la calle teniendo pagada la habitacion. No habia nadie en recepcion y llamamos a un telefono de contacto de 24 h al que no atendian. Tuvimos que hacer el check ing mediante un enlace mandado por una plataforma y luego tras el pago nadie aparece. Conclusion, tirados en la calle sin que nadie diera la cara y pagada la reserva.