Invité
1 février 2025
The attitude of the hotel regarding Valentine's night was totally unacceptable. They insisted that I had to take one of the two dinner options at a surcharge of either R 2500 or R1790, instead of the regular offering of the Al A Carte menus at any of their restaurants Neither of those options was acceptable to me as I do not drink and am a pescatarian/vegetarian, nor did I want to see an outdoor movie and experience a picnic style buffet! The hotel website offers one thing but cannot deliver on those offers. They were totally intractable to my needs and were even rather high handed in the way they dealt with me - basically their way or the highway I found it astounding as I was about to spend approximately R 10,000 to R 12,000 for accomodation, spa treatments and dinners I will not consider the hotel for any future events
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