Hôtels Hyatt Place à Rosemont

Location is great. Less than 10 minutes by car from airport. The reception staff is friendly and helpful. The biggest beef I have with the service is that the reception said due to overbooking by the hotel my room type (2 queen beds) was not available anymore. I paid extra for this room type and I ended up having to take a king bed and sofa bed. I had to sleep on the sofa which was not as comfortable. I demand that the hotel refund me a part of my booking for this hotel.