Avis : Novotel Paris Rueil Malmaison

Très bel hôtel que je recommande vivement. Bon emplacement, chambre spacieuse personnel sympathique

Hôtel propre, bien situé,.RER juste à côté et personnel accueillant.

J'ai fait un merveilleux sejour, a la prochaine Lise Renaud #514

Chambre propre et tres spacieux. Bien situé. De nombreux restaurant autour et facile d'acces par le Rer.

Le personnel de l'hôtel est très sympathique et l'hôtel était très propre.

La chambre est petite et chère

We had a very distressing experience during our recent stay at Novotel Paris Rueil-Malmaison. On the night of our arrival, the lock on our hotel room door broke, trapping all of our belongings inside. Despite repeated requests for assistance, the hotel failed to resolve the issue until 4:30 AM. This created a major problem for our family. I had to wait until the middle of the night to change my contact lenses and take my medication, which had been locked in the room. We were traveling with children, and one of them had to be woken up at 6:00 AM to shower and change clothes before our scheduled activities—after an almost sleepless night. We received no meaningful apology or real compensation from the hotel. The night manager told us that a free breakfast and €40 worth of points was “the best they could do.” We ended up canceling all of our plans for the following day because we were simply too exhausted. The staff showed little empathy or urgency throughout the incident. The lack of basic service and care was truly disappointing. The only positive part of this experience was the excellent customer support from Trip.com, who stepped in to help and eventually issued us credits equal to the value of a refund. Unfortunately, the hotel itself failed to take real responsibility.

Nice neighbourhood and local restaurants, close proximity to train station. Parking is bit tricky!!!

Trip was excellent. Hotal is on excellent location close to metro . It's direct train to disneyland. Good service in the hotel. Happy to stay there 😊

房間算比較寬敞，交通便利，4站9分鐘到la defense，出門附近有超市，再往前走到河邊有好些餐館，晚餐時間挺熱鬧的

Muy cerca del tren a unas estaciones del arco del triunfo, buena limpieza

太棒了！服務一流，很舒適的一次住宿體驗

房間設施不錯，交通非常方便

還不錯吧，環境還行，衞生可以，早餐不算好