Premier Inn Saffron Walden hotel

I am writing this review on behalf of my mother who is in her 70s and on her own. Sam, Harry and Maeve made the stay so wonderful for her and made her very comfortable and at ease. Sam listened to my mum's requirements and spent time to find her the most suitable room. All staff were approachable and friendly, the room was spotlessly clean and nothing was too much hassle. Thank you to everyone! Entirely recommend.

If someone looking for hotel in Saffron Walden Premier inn is the best place. We stayed there for few nights and found best service ever. Specially they have great customer service. I can’t thank enough (Laura) how she helped us in last minute booking. She is amazing and very helpful. Highly recommend

Yet another lovely stay at the Premier Inn Saffron Walden and although due to renovations there was no restaurant facilities we appreciated the free pastries, fruit and coffee/tea that were available every morning. The coffee machine was also available 24/7 which was nice to be able to use after a day out. We also appreciated the box of chocolates left in our room by the hotel manager Harry, who along with Sam and all their staff were very friendly and helpful including Emma and Maeve on our departure. Our room was clean and comfortable and of course we had a great night's sleep 💤💤💤💤💤 We'll look forward to returning next year!

Excellent service friendly helpful staff excellent nights sleep especially Sam and Maeve who are very friendly and helpful. Great coffee in reception also.

no atmosphere, horrid experience, no restaurant, lacklustre service, cold bedroom, lukewarm water, no one to complain to

My husband is in a wheelchair and it is all new to us. The staff were so incredibly helpful and supportive it was amazing. They are going through a refurb and go out of their way to accommodate guests. I would like to mention two member in particular. Harry and Maeve. Though I have to say they were all really great