Évaluations de NH Collection Salamanca Palacio de Castellanos

Réponse de l'établissement: We cannot thank you enough for such an amazing words, we really thank Thank you so much for taking the time to share your impression about the hotel online. Our dream here at NH Collection is for all of our guest to have an unforgettable experience with us and it looks like this time we made it.We cannot wait to welcome you back soon,Warm regards,Remedios Madrid-General Manager-

Réponse de l'établissement: Dear user,We cannot thank you enough for such an amazing words, we really thank you for invested a few minutes of your precious time in leaving us this amazing review.Our dream here at NH Collection Palacio de Castellanos is for all of our guest to have an unforgettable experience with us and it looks like this time we made it.We cannot wait to welcome you back soon,Warm regards,

Réponse de l'établissement: Dear Ana,First of all, I would like to thank you for taking your time in sharing your experience during your recent stay at our hotel. It is such a pleasure to know that you found your stay at your convenience. We are glad to know that you enjoyed our city.We are looking forward to welcome you again at NH Collection Palacio de Castellanos.Remedios Madrid -General Manager

Réponse de l'établissement: First of all I want to thank you for taking a few minutes of your valuable time to inform us about your recent stay.In the NH Collection Palacio de Castellanos is one of our lines of work to meet the needs of our customers and try to cover them, so please accept my sincerest apologies for not being able to turn your stay into a fully satisfactory experience.I assure you that we are working on the aspects you have told us to improve our service and avoid similar situations in the future.I remain at your complete disposal and I hope you give us a new opportunity to try to meet your expectations.RegardsRemedios Madrid –General Manager-

Réponse de l'établissement: We very much appreciate your comments regarding your stay at the NH Collection Palacio de Castellanos.It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Remedios Madrid-General Manager-

Réponse de l'établissement: Dear WanmeilvxingdewoFirst of all, I would like to thank you for spending some of your valuable time in rating our Hotel and services. We are very glad to know that you have very much enjoyed your stay with us, especially our location. We are very sorry to know that some aspects were not to your total satisfaction. We hope to see you in the near future and I remain at your disposal for anything you may need. My very best regardsRemedios Madrid-General Manager-

Réponse de l'établissement: Dear Yorkw,Thank you for your recent stay at NH Collection Palacio de Castellanos and your terrific review. With no doubt the location of the hotel and the beautiful views are our strongest points! Our staff is so happy to see that you mentioned them and point out their great service. These feedback will encourage all the team to keep bringing excellence to hospitality.Best regards,Remedios Madrid -General Manager

Réponse de l'établissement: First of all, I would like to thank you for taking time to comment on our Hotel and the services rendered. We highly value your opinion for process of continuous improvement and as a base for making our guests stay more enjoyable every time We are very sorry to know that some aspects were not to your total satisfaction. We hope to see you in the near future and I remain at your disposal for anything you may need. My very best regards,Remedios Madrid-General Manager-

Réponse de l'établissement: Dear Guest User,Thank you so much for taking the time to share your impression about the hotel online. On behalf of the whole team, thank you so much for your generosity. It has been an enormous pleasure having you staying with us and we can only hope for having the opportunity many more times to come. Until then, please receive our warmest regards.Remedios Madrid -General Manager