Best Western Plus Amedia Art Salzburg

L'emplacement de l'hôtel est assez pratique, à quelques pas du métro. Il y a également un arrêt de bus à proximité de l'hôtel. L'entrée principale est légèrement éloignée de la route principale, donc pas facile à repérer. Nous sommes arrivés assez tard et il n'y a personne au comptoir, ce qui nous semble un peu inhabituel même si nous pouvions entendre quelqu'un parler. Dans l'ensemble, le personnel est bien, prêt à expliquer où nous pourrions aller faire du tourisme, quel arrêt de bus dispose d'un distributeur de billets, et nous suggère même d'acheter un ticket 24 heures sur 24, ce qui nous a évité d'avoir à continuer d'acheter des billets de bus/métro.

Le premier jour du check-in, j'ai constaté que la poubelle des toilettes n'avait pas été vidée (il y avait des ordures du locataire précédent). Le lendemain, c'était dimanche, la chambre n'était toujours pas nettoyée. Le lundi, nous est sorti pour une excursion d'une demi-journée et est retourné à l'hôtel vers 13h-14h, et a constaté que le nettoyage devant la porte Le panneau est toujours suspendu, la chambre n'est toujours pas nettoyée et le personnel de nettoyage est venu remplacer les serviettes après nous l'avons signalé à l'hôtel. Les poubelles dans les toilettes n'étaient toujours pas débarrassées, et le sol n'a pas été aspiré. Bref, le personnel de ménage n'est pas sérieux, mais la réceptionniste au comptoir est très impatiente. De plus, comme nous vivons dans la pièce latérale (la pièce au fond du couloir), Internet n'a aucun signal, nous devons donc utiliser Internet pour accéder au couloir ou au hall. Si vous avez besoin de vous garer, vous devez payer un supplément, mais vous ne laissez pas le numéro de plaque d'immatriculation et vous pouvez vous garer à votre propre emplacement.Certaines personnes sont curieuses, peuvent-elles se garer si elles ne paient pas. L'avantage est qu'il y a des centres commerciaux et des supermarchés à proximité, et le trafic routier est également très pratique.

Mauvaise chambre. Distribution climatisation pas bonne

Chambres sales et sans service, personnel étranger ne maîtrisant pas la langue. Désorganisation générale.... A ne pas visiter

The hotel was more conveniently located for public transportation (trolleybus) to Salzburg city center than I had expected. Many lines pass right in front of the hotel, and there is a large shopping mall and supermarket next door, where we could easily purchase groceries during our stay. Despite the hotel being very busy and crowded with guests, the staff at the reception desk and the breakfast restaurant were all friendly and attentive. The view from the hotel lobby was also very nice. One neutral point is that the hotel's entrance sign on Sterneckstrasse could be improved. We spent about two minutes walking around the building trying to find the entrance. Perhaps you could consider adding more signage or a clearer indication of where the entrance is? Unfortunately, I encountered some issues that overshadowed these positive aspects. Having had a very satisfying experience at a BW hotel in Bologna, Italy (which I hadn’t expected much from since it was just a one-night stay during a road trip, but everything from the breakfast to the bed and interior was fantastic), I had high expectations for this BW Plus hotel as well. Since I visited during a busy tourist season, I didn’t expect an early check-in and everything seemed fine until I entered the room in the evening. First, I found what appeared to be traces of a previous guest in the toilet—yes, a small spot of something brown. It was tiny, less than a quarter the size of a fingernail, but it was still noticeable. I have poor eyesight and often get scolded by my wife for not noticing things like this. I also noticed similar dried brown stains on the bathroom floor, which I assumed were the same thing. The showerhead had limescale and mold, which didn’t leave a good impression. These are issues that could be easily resolved with a bit of bleach, and I thought it would be nice if the housekeeping staff paid more attention to such details. The most disappointing thing was the pillow filling, which I’ll simply attach a photo of here. Many guests, especially those from Asia, praised the breakfast highly in Google reviews, so I had some expectations. However, having stayed at many hotels in Europe, I didn’t find it particularly special. In terms of taste, I would rate it around 70-80 out of 100. (To be specific, I would compare it to breakfast at other four-star hotels like the Grand Hotel International Prague or the Holiday Inn City in Düsseldorf) In conclusion, despite these issues, I still want to give the hotel a 4-star rating. This is because I was able to book a room just two weeks before my trip for a rate of around 150 euros per night, which is quite reasonable during peak season in this area. I am confident that with a little more attention to cleanliness and room hygiene, this hotel could quickly improve its customer satisfaction. Despite the concerns about hygiene, I was overall satisfied with my stay at this hotel. This review is written not as a criticism but as a form of encouragement. Thank you to the staff and management at the Best Western Plus Amedia Art Salzburg hotel.

The hotel is great but a bit far from central. The staffs are very friendly n courteous. They always wish u with a warm smile. One of the receptionist Ms Inna is very very helpful n kind. My hubby left his hp in a Uber n she help us to contact the uber , act as translator for us all the way n got our hp back. I would say their service is excellent n superb. I would definately come back again ..one more thing, the bathroom is very open, not very suitable if staying with kids.