Franz-Josef-Straße 26, Salzburg, Salzburg State, 5020, Austria
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Chambres (15)
Tout afficher
9.5/10
Grace Chee Wai Ang
9.5/10
Grace Chee Wai Ang
À ne pas manquer (12)
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Restauration (11)
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Loisirs et amusements
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Espaces publics
Tout afficher
3.5/10
Matous
Mises en ligne par les utilisateurs (13)
Tout afficher
3.5/10
Matous
3.5/10
Matous
3.5/10
Matous
3.5/10
Matous
3.5/10
Matous
3.5/10
Matous
Autres photos de l'hôtel (10)
Tout afficher
9.0/10
Invité
10/10
AidisenPaPa
Catégorie de photos
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1 nuit
Avis des voyageurs
8.5/10
Très bien
120 évaluation
Pour garantir l'authenticité des notes affichées, nous ne nous limitons pas à un simple calcul de moyenne. Nous appliquons plutôt une méthodologie scientifique qui intègre deux facteurs essentiels : la fiabilité des avis et l'actualité des expériences des clients, afin d'établir une évaluation finale précise.
Avis vérifiés
Emplacement8.4
Commodités8.5
Service8.6
Propreté8.5
Grace Chee Wai Ang
Chambre double supérieure
Séjour au avr. 2024
En famille
8 évaluation
9.5/10
Extraordinaire
Publiée le 26 mai 2024
The location of the hotel was further away from the train station, but it is very close to the old town and most of the local attractions.
The hotel promotes and encourages its customers to save water by offering free glass of wine per room night for reusing towels.
Traduire
Réponse de l'établissement: Dear Grace Chee Wai Ang,Thank you very much for taking the time to share your experience with us.We thank you for your appreciative words about our hotel at the near of the historical olt town and are very pleased that you liked our contribution to environmental protection so much.We would be honored to welcome you again as our guest on your next visit to Salzburg.Astrid R., Guest Relations
Invité
Chambre double supérieure
Séjour au janv. 2024
Voyage entre amis
6 évaluation
9.0/10
Excellent
Publiée le 22 fév. 2024
Near train station and bus stops, nice restaurants nearby, also a supermarket at the corner of the street. Overall very convenient. Room bit small and dim. Very appreciate of the small treats at lobby and friendly staff.
Traduire
Réponse de l'établissement: Dear Guest User,Thank you for taking the time to share your experience at NH Collection Salzburg City! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards from Salzburg,Svenja A., Guest Relations
Matous
Chambre double supérieure
Séjour au nov. 2022
En famille
1 évaluation
3.5/10
Publiée le 18 déc. 2022
I love NH Collection hotels, but this one doesn’t match quality of these hotels on any level.
There was mold, broken bathroom door and some insect in our bathroom. Really rude staff offered us different room, but there was mold as well! We stayed there with 6 months old baby and this was completely unacceptable. They told us that it’s normal that mold is growing in humid environments. When I asked them to clean it, they refused it. I mean ***?!
260 EUR per night?!!! I would accept it from maybe 20 EUR hotel.
Hotel managed wasn’t there, but restaurant manager was horrible. He didn’t solve any of our complains, he just stands and acts like he’s not there. He refuses to act, he’s completely useless.
During our whole stay, there were carts with dirty laundry and cleaning supplies and trash bins everywhere 24/7. We felt like in some hotel basement.
Hotel breakfast isn’t very good as the quality of food is just really basic. Usually, you can ask for some better quality coffee for extra money. Not here. They have just really basic machines with bad coffee.
During breakfast, there is stuff from kitchen rushing to refill food all the time. Few time they almost hit me. Very unpleasant experience during slow morning.
Please avoid this hotel!
Réponse de l'établissement: Dear AidisenPaPa,Your review is a true delight to read. Thank you for taking the time to share your experience with us.This is the nicest compliment that our hotel and the staff can get, that you could enjoy our rooms and the location with good accessibility. We hope to welcome you again as our guest on your next visit to Salzburg.Astrid R., Guest Relations