Avis : Austria Trend Hotel Europa Salzburg

Réponse de l'établissement: Cher client, nous vous remercions pour vos aimables paroles concernant notre emplacement idéal, notre propreté et notre insonorisation. Nous sommes ravis que vous ayez apprécié l'enregistrement anticipé, qui fait partie intégrante de notre engagement envers la satisfaction de nos clients. Cordialement, Jens Hennemann, Directeur général de l'Austria Trend Hotel Europa Salzburg.

Réponse de l'établissement: Cher Qinyinyaoyao, Merci pour votre retour positif concernant notre emplacement idéal à proximité des gares routière et ferroviaire centrales. Nous sommes ravis d'apprendre que notre accessibilité a contribué à votre agréable séjour. Cordialement, Jens Hennemann, Directeur général - Au nom de l'équipe de l'Austria Trend Hotel Europa Salzburg.

Réponse de l'établissement: Dear guest,Thank you for your kind words about our convenient location. We appreciate your feedback regarding the furniture and will take it into consideration for future improvements. We hope to welcome you back soon for another enjoyable stay.Best regards, Jens Hennemann General Manager - for the team at Austria Trend Hotel Europa Salzburg

Réponse de l'établissement: Dear Ken89,Thank you for your wonderful feedback regarding your recent stay. We are pleased to hear that you enjoyed the hotel's location, the variety of food options, and the spectacular views from our breakfast rooftop. We look forward to welcoming you back on your next visit to Salzburg.Best regards, Jens Hennemann General Manager - for the team of Austria Trend Hotel Europa Salzburg

Réponse de l'établissement: Sehr geehrte(r) gigichowder,Vielen Dank für Ihr Feedback zu Ihrem Aufenthalt. Es freut uns, dass Ihnen die Lage und die Größe des Zimmers gefallen haben. Wir nehmen Ihre Anmerkungen zu den Annehmlichkeiten ernst und werden diese intern besprechen, um unseren Service ständig zu verbessern.Mit besten Grüßen Jens Hennemann General Manager - für das Team vom Austria Trend Hotel Europa Salzburg

Réponse de l'établissement: Dear Guest,Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient and enjoyed the amenities in your room, including the bathtub and the beautiful view from the twelfth floor. We look forward to welcoming you back in the future.Best regards,Jens HennemannGeneral Manager - for the team at Austria Trend Hotel Europa Salzburg

Réponse de l'établissement: Dear Guest,Thank you for your feedback regarding your recent stay. We are pleased to hear that our location was convenient for your travels. However, I sincerely apologize for the issues you encountered with insects in your room. Your comments have been noted, and we will review our cleanliness protocols.Best regards,Jens HennemannGeneral Manager - for the team of Austria Trend Hotel Europa Salzburg

Réponse de l'établissement: Dear Kee Thong Ho,Thank you for your kind words regarding your recent stay at Austria Trend Hotel Europa Salzburg. We are delighted to hear that our staff's professionalism and assistance with your room request and the Salzburg Guest Mobility Ticket contributed positively to your experience.It is also gratifying to know that our flexible check-out policy allowed you to enjoy the city before your departure. We strive to provide our guests with memorable stays, and your satisfaction is our greatest reward. We hope to welcome you back on your next visit to Salzburg.Best regards,Jens HennemannGeneral Manager - for the team at Austria Trend Hotel Europa Salzburg

Réponse de l'établissement: Dear Hatta MH,Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our service attentive, your room comfortable, and our location convenient for exploring Salzburg. Positive feedback from our guests inspires us to continue delivering exceptional experiences. We look forward to welcoming you back on your next visit.Best regardsJens HennemannGeneral Manager - for the team at Austria Trend Hotel Europa Salzburg

Réponse de l'établissement: Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient for sightseeing and enjoyed the spaciousness and comfort of your room, along with the lovely views.We sincerely apologize for the oversight regarding the Salzburg mobility tickets and the limited provision of coffee and tea bags during your stay. Your comments about the snack and biscuit policy will be noted as we strive for clarity in our amenities. We appreciate your insights and hope to welcome you back in the future.GoodbyeJens HennemannGeneral Manager - for the team at Austria Trend Hotel Europa Salzburg

Réponse de l'établissement: Dear Guest,thank you very much for your Feedback. We are pleased to hear that you enyoyed our convenient location. We look forward to welcoming you back in the future.Best regards from SalzburgJens HennemannGeneral Manager - for the team at Austria Trend Hotel Europa Salzburg

Réponse de l'établissement: Dear Guest,Thank you for sharing your concerns regarding your recent stay. We regret that cleanliness did not meet your expectations and acknowledge your feedback regarding the city tax. We will review our procedures to ensure that our guests receive accurate information. Best regards,Jens HennemannGeneral ManagerAustria Trend Hotel Europa Salzburg

Réponse de l'établissement: Dear Guest,Thank you for your wonderful feedback. We are pleased to hear that you enjoyed the proximity to the central station and the beautiful alpine view from your room. We hope to welcome you back in the future for another delightful stay.Best regards from SalzburgJens HennemannGeneral Manager - for the team at Austria Trend Hotel Europa Salzburg

Réponse de l'établissement: Dear Guest, Thank you for your kind words regarding our convenient location and the excellent view. We appreciate your feedback about the age of the hotel, as we continually strive to enhance our facilities and services for our guests. Best regards,Jens HennemannGeneral Manager - for the team of Austria Trend Hotel Europa Salzburg