Hôtels proches de Northwest Vista College, San Antonio

Nous avons apprécié le séjour. Notre séjour s'est composé de 3 nuits. Malheureusement, nous restons pendant la pandémie de Covid 19. Nous n'avons pas eu le petit déjeuner gratuit. Mais c'est un super hôtel. Le bonus est la piscine. Belle mise en place. Mon seul reproche serait que nous devions constamment demander des serviettes. Chambres propres. Chambres de bonne taille. Je recommanderais certainement cet hôtel. C'est sûr de revenir.

Toute la semaine où j'ai séjourné au Hill Country a été une super expérience et tout le personnel était de premier ordre! Je n'irais nulle part ailleurs. La La était fantastique et a toujours pris grand soin de moi! Vous l'aimerez!

J'ai séjourné au Hyatt pendant 4 nuits pour une conférence de travail. J'ai séjourné dans la suite Hill. A été joliment meublée mais la salle de bain a besoin d'un surclassement. Le service était fantastique! ! Il y avait un service de chambre 1 nuit était correct et le petit déjeuner à la serre était bon. . . mais la nourriture de la conférence était horrible - tout cela. Pour un hôtel comme celui-ci, les chambres ont besoin de lait et pas seulement de crémier en poudre. Le room service m'a donné une petite cruche de lait quand j'ai demandé avec dîner. Impossible de connecter les téléviseurs à Internet et les chaînes de télévision disponibles n'étaient pas excellentes. L'Internet dans ma chambre n'était pas très stable mais était parfait en dehors de la chambre, alors peut-être que le modem a besoin d'une gamme supplémentaire.

I was not happy with the amount of money paid for our stay. I am a DVC member and traded 144 points for two bedroom condo for family to stay at this place. We were located on the first floor 6351 in the corner. The unit would have been ok if we didn’t hear clanging all times of the night due old piping. Then it rained later that even only to find out gutters clanging noises. The hotel was unable to move us and only offered $200 voucher which had to be spent in 1 day. This is completely nonsense. We are inconvenienced and the only offer is $200? I preferred that they reimbursed my points and that wasn’t an offer. They had to know the unit had bad piping and to allow people to endure this inconvenience is crazy. The indoor/outdoor pool was great. Food expensive and would purchase elsewhere. The rooms appear dated and had an old feel to them. Smores event nice but expensive. They offer $5 and $20 packs. Better to get the $20 pack if for more than 1 person. Otter activities and each have a separate fee. We had a good time because of the pool.

Le restaurant et le bar sont très confortables, les chambres sont très confortables et les chambres sont très confortables. En général, vous serez prêt à rester ici.

I really enjoyed the hotel. They have an indoor pool and a small workout area on the first floor. They also have complimentary hot breakfast. The location is great because it is close to almost everything but also far enough away to stay out of the mix. There are major stores nearby (Target/Walmart) and plenty of gyms close by La Fitness, Crunch. The only thing I did not like is the pet policy. I believe in having your pets if they are quiet, but there was a long term guest in 403 whose dogs barked the entire weekend while they were gone, every weekend. Also I did not like coming back to my room and seeing everyone had set there trashbags outside there rooms. Guest should be told to put them out in the morning or take them themselves.

C'est une bonne option pour séjourner à l'hôtel pour une journée confortable

Nous étions en ville pour la BMT de nos fils à Lackland AFB. Il était très propre, le petit déjeuner était aussi grand! Les employés du bureau avant étaient toujours polis! Cet hôtel est entre l'aéroport et l'AFB et était absolument parfait pour nous. La chambre était très propre, spacieuse et moderne! De nombreux magasins et restaurants à proximité aussi! Nous resterions certainement ici encore!! Merci de faire notre visite merveilleuse!

Horrible experience. Poor customer service by Iris. Stayed for a local youth soccer tournament. Arrived late around 11pm Friday night after long drive. Checked in and when attempted to enter room key didn't work. Came back down. New keys provided. After entering the room the room had very strong odor. Came back down to front desk they offered the clean room but that would not eliminate the odor. Requested another room. Hotel rep stated another Queen was not available. They then reluctantly offered a single King room for 3 people. I explained that this was not large enough for us and neither of the 3 of the party could sleep on a sofa sleeper. Front desk clerk Iris was very irritated with us not sure why. Was not empathic to our situation. I then suggested 2 King adjoining rooms so we could have 2 beds and still be together. Even though it did show as available Iris stated she couldn't do that. Finally they did provide this option and provided the keys to the 2 adjoining rooms. My wife and daughter entered one of the rooms and there was someone already sleeping in there. She was shaken up. After going downstairs once again to front desk Iris didn't seem concerned by this mistake or even apologize. This is a serious safety issue. We could have been harmed. She kept typing things into the computer without even explaining what actions she was going to take to correct. Eventually she said she couldn't give us 2 Kings once again. She said she couldn't help us and would just cancel our reservation. I said no and she needed to help try to resolve. Then she said she would just call the non-emergency police line even though we did nothing to threaten anyone. The other desk clerk told her it was not necessary. I explained to her we were here with a large group for the youth soccer tournament. She didn't care. She then proceeded to talk about me in front of me to the maintenance employee. Staci then offered to help and suggested 2 kings that were not adjoining. This wasn't ideal since I didn't like being separated from my family but we took this option. Staci suggested working it out with manager in morning. Staci was helpful and trying to solve our problem but Iris didn't have any empathy and just wanted to get rid of us even though it was the hotel's fault. Iris needs to be retrained on customer service and customer empathy. Our group had other issues with this hotel as well including 4th floor smelling like ****, Doors not working on one hotel room where door had to be taken off, Being told by a worker not to let our teenagers be alone in hotel lobby as there were homeless people, and loud young guests drinking and smoking. Majority of our large group left the next morning due to all these problems. Discussed with manger the next morning (Ashley) and she was apologetic and did assist in finding us another hotel to move to. This was not what we expect from Marriott hotels.