Alpenhotel Kaiserfels

Sehr schönes Hotel mit tollem Service!

Même une semaine après notre retour, nous sommes toujours très positifs sur notre séjour. Tout était à notre meilleure satisfaction. En fait, la nourriture pour le petit déjeuner et le dîner mérite une mention spéciale. Le personnel était toujours aimable et compétent. Ce qui nous a particulièrement frappé, c'est "l'invisibilité" du personnel de nettoyage. Mais tout était toujours propre et parfait. Nous serions ravis de revenir!

AMAZING TIME, THIS HOTEL CANNOT TRULY COMPARE TO ANYTHING I HAVE EXPEREINCED BEFORE, THE AMBIENCE, FOOD, AND EVERYTHING WERE ON A COMPLETELY DIFFERENT LEVEL, I WOULD RECOMMEND THIS HOTEL OVER ANY OTHER HOTEL IN THE AREA, YOU CANNOT TRULY BEAT IT FOR THE PRICE POINT AND EVERYTHING IT HAS TO OFFER.

We have been coming to this hotel since 2015. It is the location that is fantastic at the bottom of the slope, the staff (especially Catrine) who always provide a warm welcome and know how you are and what your needs are. They know their job very well...hospitality at its best! The rooms are spotless and equipped with all comforts and the restaurant and all the other facilities (welness, gym, swimmingpool...) also deserves a big compliment! We will be there again this year for Christmas!

Our stay was great ! The hotel is very modern and comfortable. The room was cosey with a good bed and beautifull bathroom! Kept very clean every day, with extra towells and a bathrobe/slippers for the wellness. The temperature in the room as well as in the restaurant is quite warm. We very much enjoyed the lovely pool and sauna area, wich are also beautifull spacious and clean. The restaurant was beyond our expectations, delicious menu's wich offered a great varity off wonderfull food. The buffet was something to look forward to every day, and the restaurant staff so very friendly and welcoming. There was a seperate area in the restaurant for families with children. We agree on the temperature being rather warm. We felt very safe concerning covid regulations well kept. The piste a good place to ski and also the rockbar a very nice place to take a break, good rental services at Patricks Intersport, all next to the hotel

We stayed at Kaiserfels for NYE. The hotel is really clean, excellent facilities, ski in / ski out a complete bonus, lovely food and a really cosy atmosphere. The staff are all so friendly and helpful. It is on the edge of town, but we got a taxi a couple of evenings to explore a little further, but we were so tired from the skiing, we were very happy to stay put for most of the time. The pool offers a great contrast in activity to skiing all day. The spa is lovely, but worth noting it's a 'textile free' spa, which I didn't realise. Took me a while to work out why all the naked people were looking at me in my swimming cozzy, like I'd lost my mind! LOL My husband and I hadn't being skiing for about 20 years so we booked into beginner lessons, which were well worth it! Our sons both had lessons too. We opted for mornings only (two hours, 10am-12pm), which we were happy with. It gave us the afternoons to spend together, on the slopes, and it seemed like our morning session just went over the same things in the afternoons, so we didn't feel we missed out on learning time. We booked with Crystal Holidays and the only room available for us was a superior twin. I'm not sure what made it 'superior', it was a double room with a sofa bed and extra camp bed. The 4 beds in a row eliminated the floor space. Our boys are 7 and 12 and it was pretty cramped. We are looking to return next year and booking direct with the hotel offers more option i.e. connecting rooms / junior suites with separate bedrooms etc. Snow wise, it didn't snow until the last day of our week's holiday. The slopes were packed with snow however, and the canons did a good job of keeping it fresh. I'd thoroughly recommend staying at this hotel if you're travelling with a family or you're beginner / intermediate skiers. The slopes aren't intimidating at all and perfect for those learning. We can't wait to return :)