Numa Santorini

非常寬敞的私人泳池與室內空間 在一些細節方麪店家也做的很到位比如沐浴香氛和早餐叫醒 前台的服務也很熱情 周圍環境很安靜能看到海邊也離市中心很近 非常舒適開心的一次入住體驗 非常值得推薦

An amazing hotel right outside of fira Staff 10/10 although the are not fluent in English but I don’t think that is a big of a deal Cleanliness 10/10 The breakfast is ordered the night before could have more variety but the taste is amazing so still 10/10 Location is outside of Fira which is good and bad its good because you can sleep quietly without the nightlife of Fira and its bad because you would probably need a car to move around which in my opinion you would need regardless of where you stay so you can explore the whole island so location was a tenner for me

Service was incredibly disappointing, the amenities were broken (sink leaking, broken AC and safety box, no drinking water until requested several times). Reception shuts at 4PM, thus no staff on site after that— plus isolated location (depends on your personal preference - car was necessarily for us). Very few staff members spoke English (thus hard to communicate) apart from Yannis (manager and son of the host). Unfortunately, our interactions with him was the worst part. When we tried to raise our concerns, he was rude, took no accountability, dismissive — and raised his voice at us. His exact words were: “So what? Don’t tell me how to run my business.” When we mentioned morning breakfast delays, his response was: “With six villas to deal with why do you think we’d need to be exactly on time?” Incredibly rude behaviour - I’m still shocked! Please be aware that the pricing of this hotel is very volatile, changes on the daily. Since checking into the villa, the price has fell by 40% of what we previously paid for (no apparent reason). When we inquired, we were met with a slew of inconsistent and inappropriate excuses — including personal tragedies, Israel/Iran war (??), recent earthquakes — none of which justified the price drop or were communicated in advance. As paying guests, we felt disrespected and belittled. I’ve never been shouted at by hotel staff before — it was shocking and unacceptable. This was by far one of the most unpleasant experiences I’ve had at a hotel, and will certainly not be returning.