Horizon Resort

We travelled with Wingbuddy as our provider. Horizon Resort is located away from the beach and main hotel area, about a 15 minute walk. There is a nice pool area out front of the hotel and loungers to relax on. When we went inside to check in the gentleman (appeared to be the owner) seemed uninterested. The lobby area had no lights on which made it feel a bit dreary. We did not receive any welcome or greeting to his facility. We were immediatly provided a document to read which outlined what we could and could not do during our stay. We were then told to pay our hotel tax and cash only on the spot. We understood that we were responsible to pay this fee however, he just put his hand out and basically demanded the fee in cash which seemed unprofessional. He provided a small map and scribbled the location of the hotel and where the restaurant and beach were located. He then proceeded to take us to our room. The bed was very dated and only about 15 inches off the floor. My first thought was how difficult it would be to get in and out of the bed being so low to the floor. The bathroom was very dated and was just a small pedestal sink beside the toilet. The shower was in the corner had a plastic shower curtail that would circle around 2 sides. The room had a balcony with a couple of chairs and a small table which was nice. The gentleman handed us the key and left. The outdoor amenities looked nice but the room really needs an upgrade as very dated. The customer service interaction was not welcoming and we felt more like an inconvenience to his day. We decided to take a walk and found another facility that was welcoming and able to provide a room for our 4 night stay. As Santorini was our last stop on our Wingbuddy package, we felt that changing hotels would be best as we were not comfortable with the Horizon Resort as outlined above and didn’t want to end our vacation negatively. This was an added cost to us but well worth it as the facility we moved to was by far more superior with the same 3 star rating as the Horizon Resort. As we did not stay here our rating of 3 stars out of 5 was based on the interaction and dated room that was provided.

Really enjoyed our stay at this hotel. Walking distance to shops, bars and restaurants. Lovely breakfast served outside in Greek sunshine. Enjoyed swimming in pool. Staff are very friendly and helpful and the cleaner is amazing, room was left spotless every morning.

We just wanna say Thank you we love you all!!!! The Hotel service,the Room service and as well the Restourant and Bar services been just Great and made our Vacation to a very special Experience with Amazing Memories. And a special Thank you and a Big Hug goes out to our Lovely (Ionna)!!! she been our Service lady in the Restourant and we will be Friends for life Time. Another Big Thank you to all the Bar Tender Boys and Girls ( Jana we love you)!!!!. And Last,But not least!A Big Big Thank you to the Reseotion Guys Yiannis and Kamil we Will miss you Guys.!!! The room was awesome guys # Super nice bathroom # Mega comfortable bed # Great balcony with beautiful sunsets!!!! Or you can simply drive around the entire island of Rhodes in a rental car in about 4-5 hours. The next beautiful sandy beach is never more than a 1-hour drive away. The beautiful sunrises and sunsets were amazing.