Dome Santorini Resort & Spa

Nous sommes arrivés et la vue, la chambre avait l'air magnifique. Cependant, ils manquent cruellement de personnel. Le bar n'a jamais été ouvert, la nourriture était médiocre et le restaurant fermait tous les jours de 17h à 20h. Nous sommes américains et c'est là que nous préférons manger. Ce n'est pas ce qui était attendu. Cela étant dit, nous avons quand même passé un moment merveilleux, nous avons juste dépensé notre argent ailleurs pour la nourriture et les boissons.

L'hôtel était l'un des meilleurs, il est très propre et bien rangé, amusant avec une excellente cuisine et un excellent service, j'ai passé un excellent séjour dans la station balnéaire de dome santorini et j'ai rencontré le chauffeur de taxi le plus incroyable, son nom est Yanis / John il a dit nous à quel point l'hôtel était génial et la région, et il avait tellement raison à ce sujet, il est très gentil et sympathique et une personne merveilleuse à rencontrer, il a rendu notre expérience tellement amusante en nous conduisant à raconter des histoires, vous pouvez dire qu'il travaille tellement dur et il devrait être apprécié👍🏽🤝

It was a very pleasant stay. The resort is away from the village, so it is very quiet and serene. The view is facing the East side but it's beautiful to wake up to. Staff were all very kind and helpful. The room was big with a huge jacuzzi. It has an interesting, unique design. Bed was comfy. Although you can walk to Imerovigli and even to Oia, the buses either don't show up or don't pick you up and taxis are really expensive even for short distances. I was expecting more facilities since the property is called a 'resort' but there isn't much to do. There is a small pool but the water was very cold. There is no indoor pool, sauna or steam room. The restaurant is quite basic and breakfast is served in the room, which is lovely but you need to know what you will want to eat the night before. All in all, it was a great stay and beautiful hotel!

After a disastrous cruise vacation for my daughter a few weeks before I surprised her with a short getaway to Santorini and we stayed at the Dome Santorini resort, we were in no way disappointed with our stay, the room was exactly as it was advertised to be and the very large bed was extremely comfy. We were greeted by Mike on our arrival who was extremely pleasant & welcoming as were all of the staff we encountered at the hotel (a big shout out to the taxi driver *sorry forgot your name* who was very friendly and most helpful in advising us where to go and what to do on the island) We enjoyed some time out sight seeing but our most favourite time was that spent relaxing by the pool and eating the fabulous food cooked freshly in the kitchen (Santorini salad was our favourite) The breakfast was served on time every single morning on to our balcony and it was always fresh and very well presented. We would highly recommend this hotel and would definitely return here to stay, the only negative comment I could make about our stay and the hotel was the lack of a bigger mirror positioned in better lighting in our room. Thank you for making our few days away a most pleasant and relaxing one Sarah & Lauren room 301

We stayed in this so called resort hotel for 3days with family in may 2023, it was a nightmare to stay at this place. First thing its not kid’s friendly. Manager was rude and not cooperative. We requested to change the room for kids safety (2year,6year old) but it didn’t happen. Junior suite our master bedroom was on second level with open space (no wall, kid may fall down). They were not accommodating with any guest’s request. Private pool/jacuzzi was not cleaned, we requested to get it clean they said its cleaned once or twice a day only, the dust and leaves falling from surroundings, no appropriate answer. Rooms were not upto the mark, linens, bedsheets were old and dirty, asked for extra towel second day, no one came for hour and we used old towels only. Only 2staff in the whole hotel running around, not on time or fulfilling any request, customers service is BIG 0. They hardly answer the call at reception, if you need anything we had to go up to reception and ask for it (like towels, kids milk etc). There is no one available from 10pm to 7:40am, if you need anything. If you ask for breakfast 10-10:30 or 10:30-11am they bring it at 11:05 saying they were busy helping other guests/room, no courteous answer. There is a very small restaurant and limited food drink menu you can have, restaurant is not with all amenities, waste of money as you get food order after an hour or again no service. We had to pay extra for broken balcony door and other friend room’s internet router as they blamed us that we broke it since it was already broken since we got the room. Also internet is a big issue, you hardly get internet in room or in front manager’s office only, no Internet in resort. Over all I would not recommend this place to stay in Santorini or to disappoint your vacation, look around there are lot more better options/hotel resorts with better price, view and probably give you much better customer service. Manager said he would give some discount or some good special treat/surprise next day, nothing happened as he didn’t show up from 2days. We didn’t even ask for it again as they blamed us and we paid extra charges for stay. I would give Dome 0 star as they spoiled our vacation.

It seems that our expensive Greek vacation went horribly wrong There are many places where the website text or photos say one thing and we experienced another. There was a lot of dishonesty and weirdness in this place. We paid quite heavily for the three nights we spent there. What they have advertised on the website and what actually is totally different. They made a very good website, looking at the website, anyone can be duped. Totally unprofessional, rude, arrogant staff. If one wants to ruin their impression of Santorini and Greece, one just needs to go to the front desk of DOME Resorts. Only 1 person serving breakfast in 12 rooms, that's ridiculous. They don't have staff at all. Everyday morning there is a problem with breakfast because of no staff. Most of the time, nobody takes calls at reception. Most of the time it's unanswerable. They advertised a fully equipped kitchen in the villa. On day one they have taken all the plates and everything and none of that is refilled. Bath towels are like anything, age-old. The pool at the villa is in very bad condition, full of dust, insects, and dirty. There is no Restaurant called Gastronomy which shows on their beautiful website. If you see the restaurant, you will never ever go there. We left extremely dissatisfied. we wasted our 3 days staying there.

A BIG DISAPOINTEMENT AND A BIG ZERO TO HOTEL We stayed there for 3 days , we booked private villa that comes with extremely dirty pool , rooms not as per images and as per web site of hotel its very average hotel/resort with high rates, and there is no view, its opposite side of caldera, just jungle feeling all around, its going worsen in the nights , insects voices all around,. This property completely understaffed & unmaintained, The manager is so rude ,once you booked they will show their real colors’, they don’t care about the guest at all, This is complete waste of money .

We came in April and the staff was wonderful and hospitable. The breakfast was delicious (lots of food, delicious pastries, fruit, egg and meat items) and the facilities were excellent. We loved our hot tub with a view of the sea and didn't want to leave! It is away from the busier parts of towns which we enjoyed. The pool area and all facilities were clean and well-cared for. Thanks to Dome Santorini for an unforgettable vacation!

We booked a last minute night at this hotel with our kids. Overall the experience was good especially if you have a room with a pool or outdoor tube, the staff is great so welcoming but it is worth mentioning a couple things that disappointed us. As we were celebrating our anniversary and kids birthday we asked for flowers in the room and a ballon and cake and to my surprise on the phone the lady told me that this will be charged I accepted but I found this not very normal. We traveled the world and booked in many countries and never got charged for such stuff ( the flowers were charged 20€, the balloon 15 and cake 40 which was not good at all) For the breakfast as it is an in room service we had to tick a box of what we needed to have and knowing we were 4 we only got one piece of each. And one last disappointment is about the mattress not comfortable at all. Concerning the location, jf you have a car it is totally fine as there is a big parking at the hotel but if you want to walk there is nothing close you need to drive at least 5 min to go to the Imerovigli village to watch the sunset ( as there is no sunset view at the hotel).