Sanya Fengshang Haijingdujiagongyu

I have mixed feelings about this place. The best part is the location. You are on a main road with many shops, restaurants and bus stops as well as the beach. I also liked the pool despite it being a little too shallow. The view from my balcony was also great. One problem was cleanliness. Never walk around the room barefoot cause your feet will get dirty. It also looked like the crockery and kitchen utensils were not cleaned before I arrived. As you can see some of the utensils were dusty! Hot water was another issue. Obviously you need hot water to properly wash your hands and dirty dishes. However I only had hot water in the shower, not in the kitchen nor bathroom sink. This leads to my next issue which is service. I told the staff about the lack of hot water on the Friday and they said they would fix it at some point during the day while I am out with my friend. I come back at roughly 9pm to find out there is still no hot water. On Saturday morning I remind them to fix it before I go out again, hoping when I return I will have hot water. While I'm at the beach I miss a call from them. Turns out instead of fixing the issue, they want to move me to another room with hot water. When I return from the beach I saw the message and told them I am ready to move to the new room. But they replied saying I was too late and they gave the room to someone else. (If I did take that room, does that mean the other guest would have my room and have to suffer with cold water instead of me?) Instead of taking responsibility for not providing hot water or trying to fix it, the staff tried to blame me and said I can't get hot water cause I was too busy to answer their calls. When I pushed back on that comment their next excuse was that a lack of hot water is a common problem in Hainan? But then they said they would check if there was a free room with hot water the next day (Sunday). However, they never contacted me about that again so I just gave up trying. If they couldn't fix the problem, they could have at least offered me compensation but they didn't. This experience made me feel dismissed and unimportant as a paying guest. To sum up, I wouldn't stay here again based on my experience. If they were to give me a room with hot water in the shower AND in both sinks, that's great. However, I would still have to deal with dirty floors and cookware + tableware. It's definitely not the worst place I've stayed in but regardless it didn't meet my standards so I still wouldn't stay here if I return to Sanya. Disappointing.

這次和家人來三亞，選對民宿太關鍵了！原本定的親子房，到店改房型住了正面海景兩房，兩房一廳的格局超合適，各住一間，互不打擾。最絕的是客廳和主卧的落地窗，早上拉開窗簾就是整片蔚藍大海，日落景色直接把人看醉。步行3分鐘就到三亞灣沙灘，每天都去沙灘踏浪，晚上還能在海邊散步吹海風。房東人超nice，提前給了攻略，附近吃海鮮、買水果都方便，下次來還住這兒！

親測三亞灣這家全海景房！預訂這個房型就是沖這180度無遮擋的海景，推開窗就是整片大海，早上被海浪聲叫醒，傍晚坐在陽台看日落超治癒，陽台超級大，還有浴缸，樓下步行2分鐘到沙灘，踩沙踏浪超方便。坐在陽台的高腳桌上看海景，非常愜意，下次還會選擇入住