Sanya Fengshang Haijingdujiagongyu

I have mixed feelings about this place. The best part is the location. You are on a main road with many shops, restaurants and bus stops as well as the beach. I also liked the pool despite it being a little too shallow. The view from my balcony was also great. One problem was cleanliness. Never walk around the room barefoot cause your feet will get dirty. It also looked like the crockery and kitchen utensils were not cleaned before I arrived. As you can see some of the utensils were dusty! Hot water was another issue. Obviously you need hot water to properly wash your hands and dirty dishes. However I only had hot water in the shower, not in the kitchen nor bathroom sink. This leads to my next issue which is service. I told the staff about the lack of hot water on the Friday and they said they would fix it at some point during the day while I am out with my friend. I come back at roughly 9pm to find out there is still no hot water. On Saturday morning I remind them to fix it before I go out again, hoping when I return I will have hot water. While I'm at the beach I miss a call from them. Turns out instead of fixing the issue, they want to move me to another room with hot water. When I return from the beach I saw the message and told them I am ready to move to the new room. But they replied saying I was too late and they gave the room to someone else. (If I did take that room, does that mean the other guest would have my room and have to suffer with cold water instead of me?) Instead of taking responsibility for not providing hot water or trying to fix it, the staff tried to blame me and said I can't get hot water cause I was too busy to answer their calls. When I pushed back on that comment their next excuse was that a lack of hot water is a common problem in Hainan? But then they said they would check if there was a free room with hot water the next day (Sunday). However, they never contacted me about that again so I just gave up trying. If they couldn't fix the problem, they could have at least offered me compensation but they didn't. This experience made me feel dismissed and unimportant as a paying guest. To sum up, I wouldn't stay here again based on my experience. If they were to give me a room with hot water in the shower AND in both sinks, that's great. However, I would still have to deal with dirty floors and cookware + tableware. It's definitely not the worst place I've stayed in but regardless it didn't meet my standards so I still wouldn't stay here if I return to Sanya. Disappointing.

這家是屬於房東託管中介的民宿類型,可以長期旅居租住。小區內不同房間的裝修風格，還有居住體驗差異很大，先到訂購平台頁顯示的前台處登記領取房卡，再由前台帶領去指定的房間可能在不同樓棟。位置屬於在三亞市區，樓下過條馬路就到了椰夢長廊的海邊，很適合玩水或者在沙灘邊坐着拍照都很好看，小區樓下出門就是餐館,早上也賣早餐，打的方便，小區門口就有共享電瓶車，晚上可以騎行到最近的鮮芒夜市。 住了三晚換了一次房: 前五張圖是第一間屋子房齡時間長，樓層高，整體裝修佈局不合理，洗衣機也被隔開了到單間，無法使用,衞生間有異味，早上洗漱出現水龍頭水壓不足，陸續停水的情況,晚上還有蟲子爬到床上的情況，陽台上的有秋千，晾衣架也沒法使用，睡眠體驗不佳； 後六張圖為第二間房屋情況就好很多房屋裝修現代化且簡約整個房間空間充分利用，不僅通風，東西擺放方便,而且電視為投影幕布，衞生間廚房佈局合理，洗衣機使用方便，還有陽台晾衣架很方便，海景視線好。

房間裝修非常温馨，非常適合家庭入住，出門就是椰夢長廊，沿着海岸線散步欣賞日落，隨手一拍都是大片。而且離天涯小鎮、西島碼頭等景點也很近，出行遊玩十分便捷。離機場也很近，大概20分鐘就到了，下飛機後直接打車到店很方便，整個行程住這邊出行景區吃飯都方便！