Eco Palms House - Sapa Retreat

We loved our stay at the hotel! We went in late January so it was very cold, but the fire was always on in the main common area, with some sofas to chill. The room as simple but comfortable, the bed had a heating mat which was perfect against the cold! Loved their cinnamon tea!

we love this hidden gem 🤭🤫, everything is just superb, from the service and kindness of the staff, the place, the food and our lovely room. WE would like to come back and experience this peaceful and serene place ＜3

I highly recommend this place if you are interested in spending a few days in Sapa. The view is stunning and the staff are extremely warm and friendly. You will eat well and be very comfortable during your time here. The trekking guide that I booked through the front desk was excellent and very knowledgeable about the area, including things such as local plants. I simply can not say enough positive things about this resort, you are guaranteed to have a good time here.

I recently had the pleasure of staying at Eco Palms Hotel, and I have to say, it was an experience that exceeded all my expectations. From the moment I arrived to the moment I checked out, the service and hospitality I received were nothing short of outstanding. This hotel truly stands out for its attention to detail, warm staff, and commitment to sustainability, making it an ideal choice for travelers seeking both comfort and eco-consciousness. Location and Ambience Eco Palms Hotel is perfectly situated in a serene and picturesque location, offering guests both peace and easy access to local attractions. The surroundings are lush and green, adding to the tranquil atmosphere. As a nature lover, I was particularly impressed by the hotel’s dedication to maintaining the natural environment. The hotel features a mix of modern design and eco-friendly elements, creating an inviting space that feels both luxurious and connected to nature. Upon entering, I was immediately struck by the welcoming ambiance. The lobby is spacious, with large windows that let in plenty of natural light, and the decor features a blend of natural materials, like wood and stone, giving the entire space an organic, earthy feel. This was a small touch that really reinforced the hotel’s commitment to sustainability while still feeling like a luxurious retreat. Service and Hospitality The real standout at Eco Palms Hotel, however, is the level of service provided by the staff. From the moment I checked in, I was made to feel like a VIP. The front desk staff greeted me with a warm smile and provided a quick, seamless check-in process. Throughout my stay, every single member of the team went out of their way to make sure I felt comfortable and well taken care of. A particularly memorable moment was when the concierge staff took the time to provide personalized recommendations for activities in the area. Not only did they suggest some great local tours and restaurants, but they also took care to highlight the more sustainable options available, which I truly appreciated. Their genuine enthusiasm for both their community and the environment shone through in every interaction. I also have to mention the housekeeping team, who made sure my room was always immaculate. The attention to detail was incredible – the linens were fresh, the amenities were top-notch, and it was clear that the staff took great pride in their work. Dining Experience Another highlight of my stay was the dining experience at Eco Palms Hotel. The restaurant on-site offers a variety of delicious, locally-sourced dishes, many of which are organic and made with ingredients from nearby farms. The staff in the restaurant was equally attentive, and the food was simply divine. I particularly enjoyed the fresh, seasonal salads and the sustainably caught fish, both of which were prepared to perfection. The restaurant itself had a cozy yet sophisticated vibe, which made dining a real pleasure. Sustainable Practices As someone who values sustainability, I was impressed by the hotel’s commitment to eco-friendly practices. The use of solar power, water conservation methods, and waste-reduction initiatives are integrated into the hotel’s daily operations. This is not just a place that claims to be eco-friendly; the hotel truly walks the talk, which made my stay even more rewarding. Conclusion Eco Palms Hotel offers an exceptional blend of luxury, sustainability, and service that made my stay memorable in every way. Whether you're a traveler seeking relaxation, adventure, or a more eco-conscious stay, this hotel ticks all the boxes. I’ll definitely be returning and highly recommend it to anyone looking for a top-tier experience with a personal touch. The great service and hospitality made me feel like I was a part of their family, and that is something truly special.

We loved it! Absolutely amazing: clean, ecologically friendly, wood, flowers, view, sleeping in the clouds, friendly stuff.

This place is a bit outside Sa Pa town (5km) but it means it is close to a couple of the hiking trails through the ethnic villages. It is easy to book a taxi in/out of the village with the hotel owner if needed and you can probably rent a motorcycle in town if you want (I just walked in and out since the views are nice). Great views over the valley from the chalet, the chalet is nice and it is a perfect place for a few days if relaxing. It has a lovely swimming pool. The owner is great and very helpful and they make fantastic food so no need to worry about dinner (the salmon dishes were particularly nice and seem to be their own recipe).