Avis : The Royal Park Canvas Sapporo Odori Park

Réponse de l'établissement: Thank you very much for staying at The Royal Park Canvas Sapporo Odori Park.We're grateful for you taking time to provide us with thoughtful feedback. We are very honored to receive such kind words about our hotel's location and services.If you come to Sapporo again, please come to our hotel again!We are looking forward to seeing you again.Thank you,Nozomi, Front Desk

Réponse de l'établissement: Thank you for staying at The Royal Park Canvas Sapporo Odori Park. We are glad that you enjoyed the view from your room. At Odori Park, you can see the scenery of the four seasons, so we hope that you will be able to enjoy a different view the next time you visit.We are looking forward to meeting you again. Thank you!Haruna, Front Desk

Réponse de l'établissement: Thank you for staying at The Royal Park Canvas Sapporo Odori Park.We're grateful for you taking time to provide us with thoughtful feedback.Our hotel is located right in front of Odori Park, close to Odori Station. You can see the TV tower from the lounge on the second floor, the rooftop, and the rooms facing Odori Park. You can easily get to Sapporo Station and Susukino by subway, or you can walk through the underground passage lined with restaurants and shops. Please give it a try the next time you visit. Also, thank you for your compliments about the 2nd floor lounge. You can enjoy cocktails, seasonal parfaits, and sweets while looking at the TV tower in front of you and listening to music. Please enjoy the parfaits and sweets the next time you visit.As a lifestyle hotel, we offer you the same comfort you would feel in your everyday life through our hotel space and services.We value the perfect balance of comfort and it is our pleasure to be able to provide you with a special time in a cozy, relaxing place.All of our staff will continue to work hard to provide our guests with a memorable experience.We are very looking forward to welcoming you.All the best, Chiharu, Front desk

Réponse de l'établissement: Thank you for staying at The Royal Park Canvas Sapporo Odori Park.We are glad that you were satisfied with the location of the hotel.Our hotel is very convenient for traveling and sightseeing, with good access to Sapporo Station and Susukino.In addition, we have installed record players in all rooms so that you can relax in your room. In addition to Jazz, we have a large selection of other types of records such as Rock and Pops at the back of the lounge on the second floor, so please enjoy a different atmosphere from this time when you stay at our hotel next time.We are looking forward to seeing you again.Thank you. Have a wonderful day.All the best,Karen, Front Desk

Réponse de l'établissement: Thank you for staying at The Royal Park Canvas Sapporo Odori Park. We are glad to hear that you had a good time with us.We will keep trying to do our best to make all guests feel comfortable from now on.We are looking forward to meeting you again. Thank you!Haruna, Front Desk

Réponse de l'établissement: Thank you for staying at The Royal Park Canvas Sapporo Odori Park. Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that you enjoyed our hotel's fantastic location. We strive to provide our guests with convenient access to all that Sapporo has to offer.We are looking forward to meeting you again. Thank you!Ririka, Front Desk

Réponse de l'établissement: Thank you very much for staying at The Royal Park Canvas Sapporo Odori Park.We're grateful for you taking time to provide us with thoughtful feedback. We are very pleasured to hear that you enjoyed our hotel.We hold events featuring local DJs and VJs every Friday and Saturday in the lounge on the second floor of our hotel, so please come and enjoy them.We provide services every day under the philosophy of "becoming a piece of happiness."We sincerely hope that this place will be a place where our customers can feel a little happiness and peace of mind, and that they will have a comfortable time every time they visit.We are looking forward to seeing you again.Nozomi, Front Desk

Réponse de l'établissement: Thank you for staying at The Royal Park Canvas Sapporo Odori Park.We are glad to hear that you had a good time with us.We apologize for the inconvenience regarding the parking lot.Our hotel does not have a parking lot, hence we guide our guests to the affiliated parking lots or nearby parking lots depending on the car size and the availability.If you have any questions about parking, please feel free to contact us.We are looking forward to meeting you again. Thank you!Ririka, Front Desk

Réponse de l'établissement: Thank you for staying at The Royal Park Canvas Sapporo Odori Park. We sincerely appreciate your valuable feedback.We are glad to hear that you had a good time with us. Our hotel is located at the center of Sapporo city and it is really easy and convenient to go around Sapporo. We hope you have wonderful time in Hokkaido here and we are looking forward to meeting you again. Thank you!All the best, Haruna,Front Desk

Réponse de l'établissement: Thank you very much for choosing The Royal Park Canvas Sapporo Odori Koen from among many hotels.We're grateful for you taking time to provide us with thoughtful feedback. We are very glad to hear that you were satisfied with your stay.One of the attractions of our hotel is the close view of the TV Tower from the lounge and rooftop.The view from the hotel changes with the time of day and the seasons, so we hope you will have another chance to enjoy a different view when you return.We will continue to strive to improve our services so that all of our guests can enjoy a comfortable stay.We look forward to welcoming you again.Ugaki, Front Desk

Réponse de l'établissement: Thank you for staying at The Royal Park Canvas Sapporo Odori Park. We sincerely appreciate your valuable feedback.We are very happy that you were pleased with the location and cleanliness.During your stay, the hotel is close to town so you can easily access delicious restaurants and tourist spots, so if there is anything you are interested in, please ask the front desk.Additional blankets are available in the rental room on the 4th floor. However, please note that they may be all rented out at times.We are looking forward to meeting you again. Thank you!Front Desk Karen

Réponse de l'établissement: Thank you for choosing The Royal Park Canvas Sapporo Odori Park for your stay.We are very pleased to hear that you were satisfied with the cleanliness of the hotel and its convenient location.On the day of your stay, you requested a change in the number of guests from 3 to 4. Unfortunately, we only had rooms available for a maximum of 3 guests, and we were unable to accommodate your request. For the safety of all guests, we are prohibited by fire regulations from exceeding the maximum occupancy allowed in a room.As a result, we suggested nearby hotels for your accommodation, and we regret that this did not meet your expectations. While providing flexible service is a core value for us, please understand that there are times when it is not possible to fulfill certain requests.Thank you again for your positive comments about the hotel overall. We look forward to welcoming you again in the future.Nozomi, Front Desk

Réponse de l'établissement: Thank you very much for staying at The Royal Park Canvas Sapporo Odori Park.Thank you for sharing your review with us.We are glad that we were able to make your Sapporo sightseeing experience a better memory.Our hotel is located in front of the TV Tower, in front of Exit 23 of Odori Station.We have a handmade map of nearby restaurants available at the front desk, so please feel free to ask if you need one.All of our employees look forward to having you visit us again.Front desk Natsumi

Réponse de l'établissement: Thank you so much for staying at The Royal Park Canvas Sapporo Odori Park.We sincerely appreciate that your valuable feedback. We are very glad that you are satisfied with our hotel. One of our concepts is the digital detox. Instead of the TV, rooms have a record player and guests would be able to have a nice experience through a wonderful music. We will keep trying to do our best to make all guests feel comfortable from now on. We are really looking forward to seeing you again. Haruna, Front Desk