Sarpino Mountain Hotel

Room cleanliness is excellent. Service is very good.. the sauna and steam very well maintained.. the food is good. Very helpful and friendly staff.. bathroom water pressure is excellent.. they even have a salt room. I would suggest adding another magic carpet to get the main ski lift. If that is added it will become the perfect ski resort

Yeni açılmış olan Sarpino Mountain Hotel'de konakladık kış tatili için. Çalışanlar çok ilgili ve yardımseverdi. Tesisin ve odaların kalitesi çok iyiydi. Kayak ve Snowboard hocaları ise alanlarında başarılı ün yapmış kişiler. Ben Taner Hoca'dan snowboard dersi aldım ilk defa ve kendisi çok güzel öğretiyor. Kendisi kısa sürede kendi başıma kayabilecek seviyeye getirdi beni. Snowboard öğrenmek isteyen herkese öneririm Taner Hoca'yı. Çok memnun kaldık.

Check in was relatively smooth; room amenities provided with the exception of body lotion; room cleaning ok not perfect; service staff generally ok but woman receptionist at check in can’t remember her name really foul faced and grumpy needs to put on a smile!! Other service staff generally ok although a lot of them are going around clueless when you have a question about a service for example a la carte restaurant closed they only open it on request! First aid room available but completely closed .. basically you’re in trouble if you need medical attention will need to be taken to the hospital! There’s no small shop in the hotel in case you need anything urgent; I had to call in a cab to get me pain medication as I was feeling a little under the weather. Main snow slope far to reach gotta walk 25 m to get there, bit of an inconvenience with heavy ski equipment. Snow slopes entry huge line but that’s expected during high season. Hotel is new but needs to have more amenities open and not just there for display!! Food and drinks extremely expensive if you miss the inclusive meal times, lunch is only open for 1,5 hours should be extended!! We missed it on one day and had to pay a lot just for a toast and coffee! They thrive on charging customers any opportunity they can and that is something I absolutely hated! The spa and hamam and sauna area are insanely busy and not comfortable to relax in after slopes are closed everyone is there should be controlled in a better way to make the experience nicer for customers. This hotel didn’t meet the price standards it charges for the room and stay, at all. Be prepared, pack in a first aid kit and any amenities you might need in case of emergency and don’t expect a lot. Just enjoy the skiing, the ski room attendants are good but lessons are very expensive!