MASON

Évaluations de MASON

MASON

285 Na Chom Thian, Na Chom Thian, Chon Buri Province, 20250, ThailandVoir les informations sur l'hôtel
MASON
MASONMASONMASON
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1 nuit

Commentaires des voyageurs

4.6/5
Excellent
246 évaluation
Évaluations vérifiées
Emplacement4.5
Commodités4.6
Service4.6
Propreté4.6
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Toutes les évaluations(246)
Évaluations positives(227)
Évaluations avec photos/ vidéo(130)
Chic(37)
Petit déjeuner délicieux(26)
Vue sur la mer(20)
Piscine remarquable(19)
Calme et confortable(18)
Design de qualité(16)
Idéal pour les lunes de miel(12)
Trop de moustiques(6)
Évaluations négatives(19)
Utilisateur anonyme
Villa duplex premier (piscine)
Séjour au oct. 2024
Autres
2 évaluation
4.5/5
Excellent
Publiée le 24 nov. 2024
Overall good experience. Excellent location. Nice hotel facilities.
Traduire
Réponse de l'établissement: Dear Value Guest,Thank you for taking the time to share your feedback during your stay at MASON. We hope to welcome you back to our hotel very soon! Thank you again for take the time to provide your feedback.Sincerely,Panjaphats l PeiPeiMASON Management Team,#MASONexperience
bunnylove
Villa duplex premier (piscine)
Séjour au juill. 2024
En couple
1 évaluation
5.0/5
Exceptionnel
Publiée le 11 août 2024
Excellent experience! I have really enjoyed my stay at Mason. Great service and nice villa.
Traduire
Réponse de l'établissement: Dear Khun bunnylove,Thank you for choosing the MASON for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay and impressed with our hotel’s facilities. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely,Panjaphats l PeiPeiMASON Management Team #MASONexperience
Invité
Villa, avec vue sur le jardin (piscine)
Séjour au juin 2024
En famille
1 évaluation
5.0/5
Exceptionnel
Publiée le 6 juill. 2024
It was a wonderful stay although it was a short one. Staff are friendly, the environment is peaceful and quiet. Room is very clean and modern. Will definitely go back again when I go to Pattaya
Traduire
Réponse de l'établissement: Dear Value Guest,Thank you for choosing the MASON for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay and impressed with our hotel’s facilities. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely,Panjaphats l PeiPeiMASON Management Team #MASONexperience
Invité
Villa, avec vue sur le jardin (piscine)
Séjour au déc. 2024
En couple
2 évaluation
4.7/5
Extraordinaire
Publiée le 7 janv. 2025
Very nice resort with perfect service and spectacular views.
Traduire
Réponse de l'établissement: Dear Value Guest,Thank you for choosing the MASON for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay and impressed with our hotel’s facilities. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely,Panjaphats l PeiPeiMASON Management Team #MASONexperience
Vinlllll
Villa, à proximité de la mer avec vue sur la mer (piscine)
Séjour au mai 2024
En couple
12 évaluation
3.7/5
Publiée le 9 juin 2024
Good for family and couples , discreet and quiet location and good view of the sea as well but the mashall speaker and wireless charging pad is not working
Traduire
Réponse de l'établissement: Dear Vincent,I would like to thank you very much for choosing to stay at our hotel and would sincerely like to apologize for the inconvenience which you experienced during your stay.I am very concerned that this experience was not up to your expectations. Your candid and frank comments are of immense value in providing a focus for improvement Mason product and services. Please accept my sincere apologies, and be assured that I have taken all the necessary steps to ensure our service and products return to an excellent standard immediately.I do hope that this has not marred your overall impression of Mason. Thank you for taking the time to share your opinions with us and wish to continue serving you in the best way possible.Sincerely,MASON Management Team
Invité
Villa, avec vue sur le jardin (piscine)
Séjour au avr. 2024
Voyage entre amis
3 évaluation
4.5/5
Excellent
Publiée le 5 juill. 2024
The location of check-in in the lobby is a little cramped, probably the staff are busy, the service is a little short, the afternoon tea is rich in flavor, but the playability of the resort is not high, the privacy will be poor, the swimming pool and the rooms are very beautiful, but the air conditioning in the bedrooms is too cold 🥶 and a little noisy, in general, it's not. bad,beautiful hotel.
Traduire
Réponse de l'établissement: Dear Valued guest, Thank you for choosing the MASON for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay and impressed with our hotel’s facilities. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely, Panjaphats l PeiPei MASON Management Team #MASONexperience
Yan Yu
Villa, avec vue sur le jardin (piscine)
Séjour au sept. 2023
En couple
2 évaluation
5.0/5
Exceptionnel
Publiée le 23 oct. 2023
Beautiful villa with private pool. The staff are also nice and friendly. It was a very pleasant stay!
Traduire
Réponse de l'établissement: Dear Khun Phoebe,First and foremost, on behalf of MASON's team members, I would like to thank you for choosing our hotel as your home away from home and spending time reviewing your experience with our hotel. I'm so glad to know that you've had a wonderful time with us. Hopefully, we will have a good chance to welcome you back to our hotel in the near future.Yours sincerely, MASON's Operations director
Elisa Fung
Villa, avec vue sur le jardin (piscine)
Séjour au juin 2023
En couple
1 évaluation
5.0/5
Exceptionnel
Publiée le 8 juill. 2023
Everything is good, staffs are really helpful, breakfast is awesome. I think will come back again.
Traduire
Réponse de l'établissement: 2. 尊敬的 客人，感謝您抽空分享您在梅森酒店的入住體驗。 我們誠摯的歡迎您再次回到我們酒店！ 再次感謝您抽出寶貴時間為我們提供您的入住體驗。 誠摯的，梅森管理團隊
Invité
Villa, avec vue sur le jardin (piscine)
Séjour au mai 2023
Voyage entre amis
4 évaluation
5.0/5
Exceptionnel
Publiée le 1 juill. 2023
Beautiful architecture and nice views, staff are very nice and friendly
Traduire
6/7
Réponse de l'établissement: 尊敬的 客人，感謝您抽空分享您在梅森酒店的入住體驗。 我們誠摯的歡迎您再次回到我們酒店！ 再次感謝您抽出寶貴時間為我們提供您的入住體驗。 誠摯的，梅森管理團隊
Bakhtyar
Villa, avec vue sur le jardin (piscine)
Séjour au août 2024
En famille
1 évaluation
5.0/5
Exceptionnel
Publiée le 4 sept. 2024
It was a good overall experience
Traduire
Réponse de l'établissement: Dear Khun Bakhtyar,Thank you for choosing the MASON for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay and impressed with our hotel’s facilities. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely,Panjaphats l PeiPeiMASON Management Team #MASONexperience
Mic
Villa duplex premier (piscine)
Séjour au mars 2023
En couple
2 évaluation
5.0/5
Exceptionnel
Publiée le 5 mai 2023
Good service , nice place, restaurant taste good😋, Mason Pattaya villa provided mosquito spray smell very good and can protect our skin, Thank you so much 🥰🥰😍🥰🥰
Traduire
Réponse de l'établissement: 尊敬的 客人，非常感謝您選擇芭堤雅梅森酒店。 致力於優質的服務和提升客人滿意度是我們的主要責任，我們很高興能讓您有一個愉快的住宿體驗，並對我們酒店的設施留下深刻的印象。 再次感謝您抽出寶貴的時間提供反饋，我們期待儘快為您服務！ 誠摯的，梅森管理團隊
Dddd
Villa, avec vue sur le jardin (piscine)
Séjour au fév. 2023
Autres
8 évaluation
5.0/5
Exceptionnel
Publiée le 1 avr. 2023
Very good service and the staff of pa is very helpful and very nice . She so friendly n professional to slice my question ! And she are the care customer what I want n need ! So highly to recommend guy to stay in Mason ! Very beautiful villa , and service!
Traduire
Réponse de l'établissement: 尊敬的 客人， 感謝您對我們酒店的好評！ 我們很高興您在梅森酒店度過了愉快的假期，並希望很快能再次見到您。 誠摯的，梅森管理團隊
Jimmy son
Villa duplex premier (piscine)
Séjour au juin 2023
En famille
39 évaluation
5.0/5
Exceptionnel
Publiée le 2 août 2023
The place is absolutely beautiful. Rooms and villas are gorgeous. Food is delicious. Pool was never cleaned in the villa, during all my stay… When I arrived to the reception for check out, before even present me with the bill to check, the guy just told me such and such thousands! Hold on, how about thank you, how about give me the print-out to check… Laundry was not great. I asked all to be folded, but all came on hangers…! But bottom line, the place is really nice and most staff are doing their best.
Traduire
Réponse de l'établissement: 尊敬的 客人，非常感謝您選擇芭堤雅梅森酒店。 致力於優質的服務和提升客人滿意度是我們的主要責任，我們很高興能讓您有一個愉快的住宿體驗，並對我們酒店的設施留下深刻的印象。 再次感謝您抽出寶貴的時間提供反饋，我們期待儘快為您服務！ 誠摯的，梅森管理團隊
Mushii
Villa, avec vue sur le jardin (piscine)
Séjour au déc. 2022
En couple
3 évaluation
5.0/5
Exceptionnel
Publiée le 6 janv. 2023
Every hotel staff is very enthusiastic and willing to help even if they may not understand English completely. The food are great and there are live band at the bar!! The singer are so sweet, they choose english song for me and the vibe are so good. Even if the hotel is little far away from the main pattaya city (around 15-20mins driving), this will not change my mind of choosing this hotel. These 2 nights are very memorable of my trip to Thailand.♡ Highly recommend to who want to spend their time to take a break from busy life and relax.
Traduire
Réponse de l'établissement: Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,MASON Management Team,#MASONexperience
Mingma T
Villa, avec vue sur le jardin (piscine)
Séjour au juin 2024
Réservation pour autrui
7 évaluation
5.0/5
Exceptionnel
Publiée le 21 août 2024
Gogo gogogogo very good
Traduire
Réponse de l'établissement: Dear Mingma T,Thank you for choosing the MASON for your recent travels to Pattaya. Commitment to service and guest satisfaction is the main focus and we are delighted to hear you enjoyed your stay and impressed with our hotel’s facilities. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely,Panjaphats l PeiPeiMASON Management Team #MASONexperience