Jl. Kedung Doro No.54-58, Sawahan Subdistrict, Sawahan, Surabaya, East Java, 60251, IndonesiaVoir le détail de l'hôtel
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1 nuit
Avis des voyageurs
8/10
Très bien
82 évaluation
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Avis vérifiés
Emplacement8.1
Commodités8.0
Service7.7
Propreté8.1
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Toutes les évaluations(82)
Évaluations positives(77)
Évaluations avec photos/ vidéo(10)
Séjour remarquable !(13)
Personnel accueillant(9)
Très bien situé(7)
Commodités moyennes(4)
Évaluations négatives(5)
매직카파
Chambre lit queen supérieure non fumeur
Séjour au nov. 2024
En couple
7 évaluation
10.0/10
Exceptionnel
Publiée le 31 déc. 2024
Enjoy center point from this hotel, center city, the location are strategic, the room clean and big
Traduire
Réponse de l'établissement: Dear Beloved GuestWe are glad to hear that you enjoyed the stay Holiday Inn Express Surabaya Center Point which is to offer all our guests service, comfort, and convenience at a great location and at a great value price that includes smart breakfast, complimentary internet access, and a 24-hour gym. We appreciate you taking the time to share your feedback and we look forward to bringing you a great experience during all your future stays with us. STAY SMART with us !Regards,Ade Rizky Fajar Operations Manager
Chac95
Chambre standard (lit queen size, non fumeurs)
Séjour au nov. 2024
En couple
7 évaluation
10.0/10
Exceptionnel
Publiée le 12 déc. 2024
Very good customer service, willing to give upgrades when available would recommend stay here!!
Traduire
Réponse de l'établissement: Dear Beloved GuestThank you for giving a 5-star rating to the Holiday Inn Express Surabaya CenterPoint, which includes free breakfast, free internet access, room service, self-service laundry, and a 24-hour fitness center.We always want to know more about which aspects did not meet your expectations so that we have the opportunity to improve the services we offer better. We hope our hotel will continue to be your choice in Surabaya.STAY SMART with us !Regards,Ade Rizky Fajar Operations Manager
Dwi sundart
Chambre lit queen supérieure non fumeur
Séjour au nov. 2024
Voyageur d'affaires
12 évaluation
7.0/10
Publiée le 11 janv. 2025
SAYA SELALU REQUEST KAMAR YG TDK BERISIKKK TRTAPI TIFAK DI DENGARRRRRRR
Traduire
Réponse de l'établissement: Kepada Tamu yang TerhormatTerima kasih telah menyampaikan hal ini kepada kami yang sangat penting untuk peningkatan berkelanjutan ke depannya. Kami mohon maaf atas ketidaknyamanan yang Anda hadapi saat berada di hotel. Kami ingin mempelajari lebih lanjut tentang aspek-aspek mana yang tidak memenuhi harapan agar memiliki kesempatan untuk meningkatkan layanan yang kami tawarkan dan berharap Anda tetap memilih untuk tinggal bersama kami lagi, sehingga dapat menunjukkan tingkat layanan kami yang sebenarnya. Sekali lagi, terima kasih telah memilih Holiday Inn Express,STAY SMART with us !Regards,Ade Rizky FajarOperations Manager
Invité
Séjour au avr. 2024
Seul
2 évaluation
8.0/10
Très bien
Publiée le 16 mai 2024
The amenities outside the hotel is not good for walking, sightseeing or running errand.
Traduire
Réponse de l'établissement: Dear ,Beloved GuestThank you for choosing Holiday Inn Express Surabaya Center Point as your choice to stay in Surabaya. We are glad you enjoyed your stay at this hotel which is equipped with breakfast, free internet access, room service, fitness center and also self-service laundry which is provided 24 hours.The reviews and suggestions you give us are very meaningful so that hotel services will be better in the future. Hopefully our hotel can always be your choice in SurabayaSincerely, Imanda BagusExecutive Assistant Manager
Invité
Séjour au fév. 2024
Seul
24 évaluation
8.0/10
Très bien
Publiée le 29 avr. 2024
Enjoyed my stay! Fairly clean and staff was very helpful. Would stay again.
Traduire
Réponse de l'établissement: Dear , Beloved GuestWe are glad to hear that you enjoyed the stay Holiday Inn Express Surabaya Center Point which is to offer all our guests service, comfort, and convenience at a great location and at a great value price that includes smart breakfast, complimentary internet access, and a 24-hour gym. We appreciate you taking the time to share your feedback and we look forward to bringing you a great experience during all your future stays with us. STAY SMART with us ! Regard Imanda BagusExecutive Assistant Manager
Utilisateur anonyme
Séjour au nov. 2023
En famille
2 évaluation
5.5/10
Publiée le 26 déc. 2023
I booked two twin rooms.
In the app it did not state clearly that there were smoking rooms.
And the room has cigarette smells.
Please check carefully when you make the booking.
Traduire
windtsui
Séjour au avr. 2024
Voyageur d'affaires
3 évaluation
8.0/10
Très bien
Publiée le 18 mai 2024
good location, reasonable price, good service
Traduire
Réponse de l'établissement: Dear , Mr.WindtsuiWe are glad to hear that you enjoyed the stay Holiday Inn Express Surabaya Center Point which is to offer all our guests service, comfort, and convenience at a great location and at a great value price that includes smart breakfast, complimentary internet access, and a 24-hour gym. We appreciate you taking the time to share your feedback and we look forward to bringing you a great experience during all your future stays with us. STAY SMART with us ! Regard Imanda BagusExecutive Assistant Manager
Riyan agung
Chambre supérieure (lit queen size, fumeurs)
Séjour au sept. 2024
En couple
2 évaluation
10.0/10
Exceptionnel
Publiée le 14 nov. 2024
Pelayanan good
Traduire
Réponse de l'établissement: Dear Beloved GuestWe are glad to hear that you enjoyed the stay Holiday Inn Express Surabaya Center Point which is to offer all our guests service, comfort, and convenience at a great location and at a great value price that includes smart breakfast, complimentary internet access, and a 24-hour gym. We appreciate you taking the time to share your feedback and we look forward to bringing you a great experience during all your future stays with us. STAY SMART with us !Regards,Ade Rizky Fajar Operations Manager
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Chambre standard (lit queen size, fumeurs)
Séjour au juin 2023
Seul
48 évaluation
7.0/10
Publiée le 9 août 2023
I won’t say is the best but location is good, room massage provided. Not bad
Traduire
Réponse de l'établissement: Hai Guest, Terima kasih untuk memilih Holiday Inn Express Surabaya CenterPoint sebagai pilihan tinggal di Surabaya. Kami senang Anda menikmati masa tinggal di hotel ini yang dilengkapi dengan sarapan pagi, akses internet gratis, layanan kamar, pusat kebugaran dan juga self-service laundry yang disediakan 24 jam. Ulasan dan saran yang Anda berikan kepada kami sangat berarti agar pelayanan di hotel menjadi semakin baik kedepannya. Semoga hotel kami dapat senantiasa menjadi pilihan Anda di Surabaya.Salam SMART, Tafif WijanarkoExecutive Assistant Manager
Julian Manihuruk
Chambre standard (lit queen size, fumeurs)
Séjour au avr. 2023
Voyageur d'affaires
31 évaluation
10.0/10
Exceptionnel
Publiée le 26 mai 2023
Nice stay, like this hotel in strategic area. The room are clean. Brakfast are tasty
Traduire
Réponse de l'établissement: Hai Julian Cholse, Kami senang mendengar bahwa Anda menikmati masa inap di Holiday Inn Express Surabaya CenterPoint yang menawarkan semua layanan, kenyamanan, dan kemudahan tamu kami di lokasi yang strategis dan dengan harga yang terjangkau yang mencakup sarapan cerdas, akses internet gratis, dan 24 jam gym.Kami menghargai Anda meluangkan waktu untuk membagikan umpan balik Anda dan kami berharap dapat memberikan Anda pengalaman yang luar biasa selama masa tinggal Anda di masa depan bersama kami. Salam SMART, Tafif WijanarkoExecutive Assistant Manager
Ganesa Rigshady
Chambre standard, avec vue sur la ville (lit queen size, non fumeurs)
Séjour au avr. 2023
Voyageur d'affaires
1 évaluation
10.0/10
Exceptionnel
Publiée le 13 mai 2023
Great stay, location is good however the breakfast was a little standard
Traduire
Réponse de l'établissement: Hai Guest, Kami senang mendengar bahwa Anda menikmati masa inap di Holiday Inn Express Surabaya CenterPoint yang menawarkan semua layanan, kenyamanan, dan kemudahan tamu kami di lokasi yang strategis dan dengan harga yang terjangkau yang mencakup sarapan cerdas, akses internet gratis, dan 24 jam gym.Kami menghargai Anda meluangkan waktu untuk membagikan umpan balik Anda dan kami berharap dapat memberikan Anda pengalaman yang luar biasa selama masa tinggal Anda di masa depan bersama kami. Salam SMART, Tafif WijanarkoExecutive Assistant Manager
Invité
Séjour au nov. 2022
En famille
1 évaluation
6.5/10
Publiée le 29 déc. 2022
The room is old, dank and gloomy. The carpet is dirty and id not step onto any part of the room bare footed.
Traduire
Réponse de l'établissement: Dear Guest, We value your feedback to bringing this to our attention which are most useful for our continuous improvement and apologize for the inconveniences you faced during your stay. We would love to learn more about which aspects did not meet expectation in hopes of having the opportunity to better improve the service that we offer and hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Doni Prasetyo Hotel Manager
Invité
Séjour au avr. 2022
Seul
76 évaluation
7.5/10
Publiée le 10 mai 2022
I arrived in the evening, around 10pm. When I arrived at the drop off point, I was approached by an officer who offered to provide valet service because the parking lot was full, I would like to appreciate the officer for his initiative.
The check-in process was smooth, the rooms are quite modern but the cleanliness must be improved, there are also stains in the bathroom.
Overall, quite satisfying but not memorable at all.
Traduire
Réponse de l'établissement: Dear Guest, We value your feedback to bringing this to our attention which are most useful for our continuous improvement and apologize for the inconveniences you faced during your stay. We would love to learn more about which aspects did not meet expectation in hopes of having the opportunity to better improve the service that we offer and hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Doni Prasetyo Hotel Manager
Invité
Chambre standard, avec vue sur la ville (lit queen size, non fumeurs)
Séjour au juill. 2024
Voyageur d'affaires
1 évaluation
6.0/10
Publiée le 12 août 2024
it’s ok
Traduire
Réponse de l'établissement: Dear Beloved Guest Thank you for taking the time to tell us about your experience at Holiday Inn Express SURABAYA CENTERPOINT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, Sincerely,Imanda Bagus Yanuar Triputra Executive Assistant Manager
Arthur Benedict
Séjour au fév. 2022
Voyageur d'affaires
4 évaluation
10.0/10
Exceptionnel
Publiée le 6 mai 2022
Best cheapest hotel in surabaya. In front of street food. Good breakfast
Traduire
Réponse de l'établissement: Dear Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Doni PrasetyoGeneral Manager