Pour garantir l'authenticité des notes affichées, nous ne nous limitons pas à un simple calcul de moyenne. Nous appliquons plutôt une méthodologie scientifique qui intègre deux facteurs essentiels : la fiabilité des avis et l'actualité des expériences des clients, afin d'établir une évaluation finale précise.
Avis vérifiés
Emplacement8.0
Commodités7.8
Service7.9
Propreté7.9
Invité
Séjour au mars 2023
En couple
3 évaluation
9.5/10
Extraordinaire
Publiée le 8 mai 2023
Otel yemekler çok güzel ve odalar temiz tv ler yenilenmiş ekran boyutları ***et büyük kapalı havuzu güzel memnun kaldık 😊
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Utilisateur anonyme
Séjour au oct. 2022
En famille
1 évaluation
7.0/10
Publiée le 20 nov. 2022
Çocuğumuz havuza girsin diye gittik 4 günde sadece yarım saat girdi. Havuzun sıcaklığını yanimizda 27 derece ancak soguk çocuklar icin uygun degil diğer olanaklar güzel
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advisor1200
Séjour au sept. 2024
Voyage entre amis
6.0/10
Publiée le 6 oct. 2024
The Hotel was a mixed bag. We were a group of 6 and all of us got stomach upsets. 5 were really bad after eating grilled chicken throwing up and diarrhoea. The cook was wearing gloves but was handling uncooked and cooked chicken also scooping out ice cream whilst dripping oil from chicken. We reported this to reception but they weren’t interested The drinks were poor quality especially the morning orange, apple and fruit juices which were so weak all fortnight we gave up and made our own orange juice from whole oranges. The beer, fanter, sprite and cola were good but the wines red white and rose were awful. The spirits Gin Whiskey raki and vodka were just about ok to mix. The beach was dirty and so were the sun beds many were falling apart. The pool was good though clean and comfortable with plenty of good sun beds and umbrellas. The evening entertainment was ok with a singer at the beach bar then a live show at the stage. All of the sports equipment was so worn it was almost unusable. Most of the staff were helpful and friendly but some looked lost and miserable. The rooms were large and comfortable apart from the clothes storage which was tiny. You couldn’t even hang shirts and dresses as it was so narrow they constantly fell off the hangers and you were unable to close the doors. It wasn’t a cheap holiday but it felt like everything was done on a low budget.
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cristinamagdalena_
Séjour au juill. 2024
En famille
10/10
Exceptionnel
Publiée le 27 août 2024
I went there with my family,it was the best vacation of my life!I didn’t wanna leave at all,felt like a second home to me.Everything was as I expected.The place,the hotel,the room,the food,the spa,the activities,the music,the amphitheater,the animation team.Everything was perfect!I met a few people there who really made my vacation much better(especially from the animation team),such as Jiji,Yaya and the DJ(I never knew his name,I dont think it was mentioned).The atmosphere was so chill and fun at the same time.I really had so much fun and forgot about every worry of mine.This experience really made me realise how beautiful life really is,and I hope other people feel like this too.I hope I will get to visit again!
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Farid R
Séjour au avr. 2024
Voyage entre amis
10/10
Exceptionnel
Publiée le 20 mai 2024
everyone is very nice and friendly. Fethiye is very cute and has great communication skills with children. She is a perfect person. Evening shows are good and entertaining. Food was good and cleaning was good. Next year we wanna come back again . Thank you for everything Richmond ephesus
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Réponse de l'établissement: Dear faridr298 , First of all, we want to thank you for choosing Richmond Ephesus and for taking the time to share your experience with us. We would like you to know that we are happy to meet your expectations and provide you with our services that you are satisfied with. All your nice words about our animation team will be passed on to them. Hope to see you again with us as soon as possible and offer you the opportunity to spend a holiday that you enjoy. Kind regards, Barbaros KARABULUT General Manager
Teresa M
Séjour au avr. 2024
Voyage entre amis
10/10
Exceptionnel
Publiée le 1 mai 2024
The holiday was perfect from beginning to end. Right by the sea, hotel is clean and the staff work so hard. Nothing is any trouble but this due to the absolutely wonderful staff that work here. Hams and BB so we called them are the most lovely people you will ever meet ( massage parlour) nothing is to much trouble, they are friendly and will go out of there way to help you. This is why this hotel is wonderful due to people like this. Barbie is a treasure a lovely bubbly young girl that gives you a lovely greeting every day... Chicco on water sports is brilliant happy go lucky and so funny. I wonderful stay and we are planning a return...fabulous staff and a big thank you to the ones I've mentioned. Much love.
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Réponse de l'établissement: Dear Poteresam, First of all thank you for taking the time to get in touch with us to share your recent experience in Richmond Ephesus Resort It was a real pleasure for us to read that you enjoyed your stay in our newly renovated hotel. the valuable comments which comes from you, really motivate us to serve you better. We will be very glad to welcome you in our newly renovated hotel in the near future. Kind Regards, Barbaros Karabulut General Manager