Shinhwa Jeju Shinhwa World Hotels & Resorts

état propre Le service est 5 étoiles... Comparé aux employés de Marriott. Une piscine à ciel ouvert est charmante

Le problème de propreté est sérieux. Après avoir payé plus et être entré dans la chambre au premier étage, il y avait des mégots qui ressemblaient à des cigarettes chinoises dans le jardin fleuri relié à la véranda. et la piscine, donc j'ai marché environ 10 minutes... la nourriture était correcte cependant. De toute façon, tout n'est pas bon.

Facilities are great and staff were quite helpful. The only problem we had was they forgot to refill our coffee sachets, which we drink in the morning:)

Check in in this area is always problematic. You have to take a number but many just ignore the protocol and it takes even longer to get checked in. The stay was nice.

We've stayed at this resort on several different occasions. Usually book directly on the resort site but often the rooms are sold out and it is best to book here. The resort is a top choice and must for families with children. There is something for everyone, and the location is close by many of Jeju's top attractions from museums to beaches and beautiful trekking trails. The swimming pool and waterpark are a must for children and the shopping mall in the lower levels are also convenient and fun.

The package with tickets was great. Having fun in the resort.

We took a bus from the airport and stopped at the nearest bus stop which was about 15-20 min walk. Still manageable with 2 big luggages, 1 small luggage, a pram and 2 kids. Room was decent, alittle small with not much room to move with all the luggage’s we had. Disappointed that they only had 1 type of pillow and they were of the extremely soft kind. When I requested for 1 more pillow on my first night, Service staff said they were out of pillows and they could only send 1 the next day- which they didn’t and I didn’t bother myself to call again. Folded the pillow and made do with it. I wished the staff could speak better English. Only 1 girl who could and she stood out amongst all because she went all the way out to help us book a cab out of the resort (resort was like 40 min away from the all the action/ “city”) as we wanted to try food outside the resort. She helped google and searched for a nice seafood place where locals went which was 10-15 min away (taxis are expensive! Almost like $1 for a min drive) (she was just posted to work there 2 months ago) she was simply the best!

Amazing hotel. First time in Jeju & it was perfect for my husband & I plus our 1 year old. We had a lot of fun in the pools.

We stayed at the shinhwa world hotel with our family. I really enjoyed the beautiful lobby. It was totally worth the $!! The hotel had several rooms, so a few families that we know from work stayed with us. Better to stay in the other hotels on site if you want a pool, room service, etc.