Hôtels proches de Hari Mandir ( Surtadih ), Seraikela Kharsawan

Environment is comfort zone in the hotel.....well behaviour of the staff members ( Vinayak and Team).....rooms & food also good.....overall excellence.....we are happy with it... reception area also maintained very clean....reception staff also well behaved.

It's all about our recent experience at Hotel K.C.Manor, Jamshedpur, Jharkhand, India which presumably is managed by Treebo (since the toiletries and some room supplies had the Treebo logo printed on them). In one word, the experience was miserable! And, that was only because of the Front Desk (precisely, because of Ms. Nirmala)! The Front Desk, supposedly the face-of-the-hotel which turned out to be the 'only worst place' amongst so many other touch points apparently ruined our entire experience at the property! But, I would also like to mention that, apart from the Front Desk, rest all the departments viz. F&B Service, Housekeeping, Maintenance, Security were extremely courteous and professional! So, no complaint against these departments (& their personnel)! I would rather praise them wholeheartedly and, if at all I revisited the place, that would be only because of these departments (and their people). But, moment I recall my interaction with the Front Desk, it spoils the entire image of the place! Especially, with the lady at the Reception named Ms. Nirmala who I already have spoken about! I always stay at a hotel and avail its services with the impression that ”ladies and gentlemen serving ladies and gentlemen”! But she ruined my belief, completely! She was extremely impolite and hostile to be at the Front Desk! In fact, she must not be in any department of this (or any) hotel as she is a perfect example of a 'complete mismatch' for the hospitality industry! So, my advice for the management/owner of the property named Hotel K.C.Manor, Jamshedpur is, kindly don't put people like Ms. Nirmala at any of the areas where they deal with your guests since that will surely tarnish your hotel's image in no time! Such people have only their ego and attitude in place and they would do anything to protect that, even if it is at the cost of the hotel's image! Now, whosoever is reading this must not get the impression that I am literally advocating phrases like 'Guest is God' or 'Customer is always right'! It has everything to do with 'empathy', especially when in-house guests are experiencing something as terrible as continued grueling sound of drilling and hammering on the adjacent walls (since we took two rooms) starting as early as 8 in the morning streching till almost 5 in the evening during our entire 4 days stay and, simply reciprocate with a hope that hotel staff will deal it with utmost care as, soundproof rooms are the basic need of any person staying in a decent hotel! And, that's what we were deprived of, literally! 'She' just asked us to be satisfied with her insincere apology and expect nothing more! Despite having booked the rooms well in advance and having interacted with another Front Desk personnel named Mr. Vishal on many occasions during that period, such an issue which, apparently was there persistently over many days before we checked in, was hid from us! So, we anyway felt cheated on that matter! Neither they had the provision

What a pleasant surprise to find such a gem of a hotel ! 5-star service from the hotel owner to the Mgr Prasanta, Mr. Zakil and the Housekeeping staff. Professional and gracious hospitality team. Comfortable room, hot water available 24/ 7, water pressure's good, wifi's reasonably fast, food's good. Just replace the tap washers; and it'd be a perfect stay. Thank you for a lovely visit ! :)

We had a very good stay at hotel jiva, the restaurant selection dishes. The breakfast menu was excellent. The hotel have pub bar at top floor and it’s having a good ambiance and offering wonderful service. Rooms were maintained well, very comfortable to stay, the washrooms neatly maintained to up notch. They are offering seamless room services, with quick response with ultimate politeness. Overall it was a wonderful 3 days stay in hotel jiva, thanks for the services extended.

Nice hotel in jamshedpur near to sakchi market easy to reach hotel. I stayed in hotel. The room was good neat and clean .satffs behaviour was good. Room service was also good and very quick. Breakfast was also good basically alu Paratha and Puri bhaji was very tasty . Overall the hotel is excellent i like the hotel and again visit to my next trip ..

I visited Meraki, where I found Mr. Krishna. He is very helpful and soft spoken. I was already full of appetite but due to his behaviour only, me and my companion had drinks and foods. Although, food was delicious. Ambience is almost good and hospitality is at paramount. This is only a thing that makes any hospitality industry at the peak. I suggest everyone who comes to see the beauty of Jharkhand, they must visit here.