Hotel 500 Firenze

Ok pour les voyages d'affaires.

****DO. NOT. STAY. HERE.**** Should have paid attention to the reviews. Mass of party guests arriving by 7pm. Full blown wedding reception by 8pm. Went out for dinner and came back to a night club party by 10pm. Just like other reviews stated, this place is obviously an event hosting location first, masquerading as a hotel second. I waited until half past midnight before asking what time the noise would be over because we were being kept awake. I was told 'about another half hour'. The party continued on past 1am and was then followed by a cleaning crew that rattled dishes, clashed bottles together and voices echoed long into the night cleaning up after all the party goers. Still lying awake, I heard the AC in my room turn off somewhere around 2am - the last thing keeping me comfortable. Woke up to grounds keepers mowing lawns promptly at 0800 outside my window that was now open because I had no AC. Aside from the night club outside my window at 1am, the rest of the hotel didn't impress either. I took a swim in the pool which was nice until you looked at the pool bottom and sides with alge uncleaned. The pool deck was abysmal. Empty liquor bottles, pop bottles, and water bottles littered about, sun beds in dissaray, wet towels still laying on deck chairs, dirty ash trays and not a soul to be seen. The pool was cool and refreshing and deep. Nice to swim I guess. Wi-Fi was mediocre. The staff was also peculiar. Check in desk answering the phone in between trying to check us in - rude, no friendly greeting or welcome, asked for a bottle opener for our room and reception didn't want to give us one so told us they needed to open our wine for us instead, told to get wine glasses from the bar but bar attendant looked at me like I had 3 heads when I asked for 2 wine glasses. It's unfortunate, the hotel grounds are quite beautiful and there is a ton of potential. Rooms are small but I found them clean. Bathroom is small but clean. Continental breakfast was acceptable. The BEST part of this story if you're still reading, is at checkout. When I mentioned my dissatisfaction (no one cared to ask how my stay was before asking for payment) the reception didn't even blink an eye. There was ZERO remorse or empathy or literally any physical sign of care. Not even so much as an apology. I mentioned the issues I had and was told repeatedly there was nothing to be done except told to speak to a manager who wasn't available of course. When I asked the reception if all other guests should just be expected to deal with others partying and not having any regard for the time of the evening, I was told 'Yes'. Please Please don't bother staying here. It's just not worth it. Congratulations to the bride and groom, hope your stay was enjoyable - mine wasn't. Wish I could post the video here I took at 1am of your party from my bedroom window. Astonishingly poor stay, avoid avoid avoid.

The hotel is located close to nothing but the highway. Beds were comfortable, room clean and spacious, bathroom good sized with supplies, large parking area. Our included breakfast was buffet style with everything and of high quality, which was great value. There was an unattractive pool. Didn't use the included wifi. At check-in we were informed a/c is turned off at 8am in the morning. There were few guests during our one-night stay, so everything was quiet. Excellent choice for us with a rental car and an errand in the area. But would never stay here for multiple days because of its remote location and never if one doesn't have own car.

Ho regalato al mio compagno un week-end di relax ma devo dire che non è stato proprio così per quanto riguarda la scelta dell’hotel. La struttura si presenta molto bene e anche la camera era molto spaziosa purtroppo il personale della reception non è all’altezza di questa struttura. La notte del 13 aprile ho segnalato alla reception (ragazza) il non funzionamento della televisione e dopo avermi dato invane indicazioni per ripristinarne il funzionamento mi ha comunicato che avrebbe mandato il collega più tardi (collega mai arrivato). Il frigo bar non raffreddava bene le bevande e anche questo è stato segnalato. Purtroppo la cosa più grave è stata essere svegliati alle 3.45 da persone fuori dalla nostra finestra che hanno usato toni alti per almeno un’ora. Al mattino ho segnalato il tutto sempre in reception (stessa ragazza che mi aveva risposto la sera prima al telefono) dove si è limitata a dirmi che purtroppo era a conoscenza delle persone rumorose e che pensava che il collega fosse passato (cosa mai avvenuta). Ho chiesto se questi disservizi prevedevano un piccolo sconto e mi ha risposto in maniera negativa poi dopo averle comunicato della mia futura recensione si é limitata a dirmi che al massimo poteva offrirmi un caffè o un aperitivo (dopo aver fatto colazione alle 8.45). Ovviamente siamo stati scontenti dell’esperienza, non lo consiglio.

Ottimo hotel, posizionato in campagna ma vicinissimo a Firenze e adatto per chi vuole frequentare il centro termale. Struttura elegante con ampi spazi esterni. Camera semplice ma curata, abbastanza pulita, forse da rinnovare in qualche arredamento ma comunque confortevole. Letto king size. Colazione abbondante e gustosa. Personale gentile. Parcheggio gratuito.

Mia figlia ha festeggiato il suo diciottesimo..organizzazione impeccabile grazie ad Elisabetta che è stata il nostro riferimento. La sala Leonardo molto elegante con i tavoli tondi, l’ apparecchiatura top e i bellissimi candelabri..il cibo buono e abbondante. La location meravigliosa e curatissima! Ottimo in tutto!

Ci siamo sposati in questa location l'11 marzo ed è stato come vivere un sogno. Organizzazione perfetta in un ambiente stupendo con Elisabetta che ha curato ogni dettaglio. Ottimo il pranzo e la camera dove abbiamo trascorso la notte molto ampia e pulita. Lo consiglio per le cerimonie