I came to stay at this premier inn with my family this weekend, and it was the bog standard premier in. However, I’ve just wanted to give a shout out to the girl with the blue hair. I didn’t manage to catch her name. She was absolutely phenomenal when we were at breakfast before checking out on Sunday morning (23.03) and she couldn’t of done more. I did feel very sorry for her as we arrived for breakfast just after seven and the restaurant quickly became full. There was several people that were waiting to be seated for breakfast and some people asking her to pay for breakfast. There was also a few people asking her for porridge and she was running round trying to get this all done by herself and apologising profusely when people had to wait an extended time to receive the porridge or be seated for breakfast. There was another staff member that was making the odd appearance here, and there awhile after we had arrived for breakfast. When I did see her on a few occasions in the restaurant, she was walking very slowly, not seeming to do much while the girl with the blue hair was running round doing it all. I also saw the other girl standing at the reception desk on her phone, while the blue haired girl was running round, trying to accommodate the guests and was making sure that they were happy and apologising for any delays. Perhaps more staff is needed on on a busy morning or better staff to support her. Once again 10 out of 10 for the blue haired girl despite being busy, she made sure we had everything we needed. Not having a car park is a bit of a nuisance, but there is a car park. I shall walk away.
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