One&Lux Byron Suites

We booked a Deluxe Duplex for 2 people as it was advertised on ******* as a 2-bedroom. This is NOT a 2-bedroom, it is a 1 bedroom with 2 sofa beds (living room and 2nd floor living room). Bad: The sofa beds desperately need an upgrade. We could not open them so we called our ‘host’ very late on our first night, who helped us. We were told that they were being replaced the week (April 26 to May2) that we were there. No sofa changes happened during our 6-night stay. They are not comfortable. But the bedding is clean. Hopefully by the time you read this, there are new sofa beds that work. One key card for everyone staying which is inconvenient to go in/out separately. Because of power outage on Apr 28, we were given ‘real’ keys for main and room doors, which we were told were the ‘only’ copies. Wifi worked best on the main level. You must contact the ‘host’ for any housekeeping. Our garbage was not picked up during our 6-night stay or beds made. The coffee maker did not work consistently. We asked for a replacement and more coffee pods but this did not happen. Narrow spiral staircase between floors isn’t great if you have mobility issues or large, heavy, luggage. Pool water was very cloudy green, we did not swim in it. Only shower soap provided, no other toiletries. Good: location is near to town centre and restaurants, flamenco show in the next building, the master bedroom is comfortable, 2 bathrooms, well equipped kitchenette with good sized fridge, safe area for walking at night, taxi pick up at property to airport, helpful staff and easy to contact through Whatsapp (they helped booked taxi to airport), rooftop terrace on 2nd floor, elevator on property, common area rooftop pool and lounge chairs, clean common areas, laundry facilities in lower level (which we did not get to use, though you have to wait until cleaning staff is finished using them) We chose this hotel based on criteria we needed at time of booking. Make sure you read all of the reviews on the hotel sites and their Frequently Asked Questions. This is not your typical hotel with front desk, but they are very accessible 24/7 through Whatsapp, similar to some on AirBnB.

Great location in the middle of everything in the old town. Well equiped apartment with a very nice terrace on the roof. The sofa beds need an upgrade in this apartment as they felt like they were falling apart. The host came to try and fix it, but not even the host could not fix it properly. Also, a recomnendation to the host is to offer more key cards. Only one key card is too few when you are a family of more people who wants to go in/out independently.