Shanghai Jinqiao Haichang Penguin Resort Hotel

L'hôtel est relativement neuf et dégage encore une certaine odeur. Le couloir est assez évident. La chambre est correcte avec des fenêtres pour la ventilation. La chambre est assez grande avec des lits superposés, ce que les enfants aiment aussi. Lorsque le restaurant est bondé pendant la haute saison, on peut sentir le chaos. Le manque de personnel se reflète également. Il est recommandé d'améliorer le restaurant le soir. Les menus peuvent être remplacés par des plats fraîchement cuisinés et le restaurant peut être ouvert uniquement pendant la haute saison, les samedis, dimanches ou jours fériés. (Le menu n'est vraiment pas bon, il ressemble trop aux plats préparés que je commande habituellement) En bref, le rapport qualité-prix est correct. Vous pouvez l'essayer, les enfants seront très heureux. Ce qui précède est une pure suggestion, aucune malveillance n'est intentionnelle.

We booked this hotel because it was new, had a very cute penguin theme, and was conveniently located near Haichang Ocean Park. The check in service was quick and smooth. The rooms are large and comfortable. The children’s gift in the room was a very nice surprise! Our children also loved the children’s playground in the hotel lobby and the penguins in the lobby. When our friends encountered a problem with an unruly, aggressive guest, the hotel manager went above and beyond to support us and help us solve the problem. He definitely deserves a lot of praise for his kindness and professional manner! He reviewed the CCTV carefully, communicated the findings to my friends, and supported them in resolving the problem. His customer service was top notch! While the weekend was busy and there were many other guests, all of whom had young kids, the service was excellent. The hotel offered a frequent free shuttle bus to Ocean Park. The breakfast buffet was excellent with lots of choice (go early to avoid waiting in lines). We went for breakfast at 8 AM and were quickly seated. Guests who arrived at 8:30 AM had to wait for a table. There are not many dinner options available nearby, and food delivery takes a while. It is also a bit difficult getting a taxi at the hotel, as the location is a bit remote. Overall though, we enjoyed our stay and it was a fun experience!

作為一家新開業的酒店，硬件設施嶄新齊全，最大亮點莫過於能與企鵝共進早餐，這種獨特體驗令人印象深刻。不過目前僅供應早餐，午晚餐時段兩個餐廳暫不開放，推測與旅遊淡旺季的運營策略相關。早餐品類雖不算豐富，但基本能滿足需求。 周邊配套亟待完善，由於尚周圍企業、學校尚未入住，方圓幾公里內商業設施稀缺，外賣選擇少且口味普通。交通方面，來回樂園要麼自駕要麼依賴酒店大巴，班次安排明顯受入住率影響：週末發車頻繁，而工作日（如週一）不僅車輛減少，中午時段甚至要間隔兩小時才有一班。曾因等車超時致電諮詢，通過攜程轉接的前台卻給出錯誤訊息，經核實是誤轉至隔壁酒店，最終等了超過一小時無奈打車返程。 儘管硬件嶄新，隔音卻不盡人意，走廊裏的談笑聲、歌聲，乃至被吵醒小童的哭鬧聲都清晰可聞，建議旺季時勿帶低齡小童入住。值得一提的是，酒店服務團隊態度熱情周到，深夜接到換房需求也迅速響應；客房服務還貼心提供小童澡盆、床架等用品租借。綜合來看，兩日無限次入園與住宿的套餐價格要是再疊加上樂游上海消費券，性價比值得肯定。

有一説一房間比較新，上下鋪的高低床小朋友很喜歡。 但是班車人很多，秩序不太好，還是建議自駕去海昌，開到海昌不近大約15-20分鐘。 早餐也是人擠人，完全坐不到企鵝邊上的桌子。 辦理入住時前台態度冷冰冰的，小朋友生日本來期待很高，看到評論裏説會有生日佈置和蛋糕，有些人還給升級房間，我們是一百樣都沒有，可以説是很失望了。 晚飯餐廳裏的菜品很少，親子套餐看着沒有食慾，開車去了外面的商場吃，周邊是很荒涼的外賣選擇非常有限。 下次來應該不會選擇這裏，更偏向在海昌邊上的奧特曼酒店。 再見了👋

這次住的是企鵝酒店，總體挺不錯，小孩很喜歡。前台一個個子高高瘦瘦的服務態度是最好的，其他小姐姐（遇到的兩個小姐姐）你問他一句總有種不耐煩的情緒。其他都還不錯，你有需要，都會第一時間給你送上，比如牙膏，比如凈化器。班車也很及時，5分鐘一班，基本上一上車就能馬上開的。

喜歡企鵝的小朋友一定喜歡這裏，所有的裝飾和用品都是企鵝，還送一衹企鵝娃娃，一樓餐廳旁邊是透明玻璃的企鵝居住地，還有小童遊樂場，工學人員很熱情，停車免費