InterContinental Shanghai Expo

Hotel location is not good without nearby restaurant while hotel only have 1 in-house restaurant. The mattress and the pillow are very uncomfortable. I believe it’s been used for so long time. So my back and neck were actually feel pain after sleep.

On a biz trip but the only rooms available were two-bed rooms. Eddie at the front desk offered me a free upgrade to a suite of awesome view. Much appreciated!

One of the best experiences and the staff is too good.

Very good, I like the swimming pool , e restruant for breakfast.

The hotel was selected because of an event at the Mercedes Arena. The distance is not that near and you will have to walk 20 to 30 minutes. There are no eateries nearby so you will have to rely on room service or hotel restaurants. The buffet breakfast in the morning was very good with many choices

Great hotel. Big spacious room. As others have said, the cooling doesn't work great (pretty much no hotel I've been at in China gets rooms cold during winter, but I could get the temp to 23 degrees). Big TV, comfortable chair. There is a nice looking sound system, but I couldn't figure it out. Nice big bathtub. I found the Liquor Town bar my last night. Great pub... Reasonably priced drinks... Except for a can of soda water (48rmb). Not even special soda water. A cozy little place though... Just avoid the soda water. There are 2 little grassy areas in the hotel compound. Very nice. The indoor swimming pool looked nice, but I didn't go swimming this time. The gym also looked good. Room service... The food was good... But ordering was a pain. They have a qr code to scan to order.... But it didn't have the full menu and had items that were not on the menu. If you want to order room service. You have to call customer service, tell them you want to order. Then you hang up and room service calls you back... Sometimes you could tell them the food, other times you had to give the foods number.... I hope they come up with a unified way to order. Not many stores nearby, so if you need something, gotta use eleme or *******. Patrick at the front desk was helpful! And unlike a lot of hotel staff members these days at other hotels, he did not ask for me to mention him or anything, which is great. Very close to the river park. That's the biggest bonus. I walked to the Mercedes Benz Arena along the river front. Anyway, I had a great stay and will definitely go back. Perfect for a little staycation.