The Yuluxe Sheshan, Shanghai, a Tribute Portfolio Hotel

Le BON : Les chambres étaient spacieuses et la literie confortable. La piscine était agréable et le service était globalement attentionné. Le MAUVAIS : La sélection et l'exécution des menus occidentaux pourraient être considérablement améliorées. LE MOCHE : Le joint du carrelage de la douche était PLEIN D'ÉCUME... totalement inacceptable. Je ne comprends pas comment la direction peut permettre une telle négligence flagrante. La chambre était la 3068. Allez y jeter un œil.

L'endroit est un cinq étoiles mais je lui donnerais quatre étoiles ! Ce n'est pas aussi propre, je pense que l'hôtel a besoin d'être rénové. J'ai aimé leur balcon. Le petit-déjeuner n'était pas à la hauteur de mes attentes. Je pense que c'est trop cher. Ils ne changent pas les draps et ne nettoient pas tous les jours à moins que vous ne le leur disiez. Mais dans l'ensemble, le personnel est gentil et serviable.

The room quite spacious and comfortable. We loved the tub, balcony and views. The hotel is beautiful and has many things to do. The outdoor pool is clean and very inviting. We really enjoyed the hotel and it is a great option for a weekend get away from the big city life. You feel relaxed as you are surrounded by nature and the food is quite nice. There is a lot of variety for all tastes.

We had a great stay. The facilities, the service, and the activities were very good. Bob was very friendly and helpful, he made our stay even better. We highly recommend this hotel.

We loved everything in this resort, except that they only have 1 restaurant available for dinner and lunch during the week. The times we went, they didn't have the things we wanted to order. We ended ordering food from outside the hotel

Hotel was easy to get to and room was clean. However, there was a strange odour that was occasionally noticeable in the room, particularly if air-con had been off - slightly fishy/musty like when fabric has not been dried properly. Otherwise room was spacious and bathroom clean. Good amenities, including dressing gown for kids. The outdoor pool areas were great, kids loved it. Staff were helpful but struggled with English at times, but came through with help of translation apps. The breakfast buffet has plenty of options, but lunch/dinner options at the cafe/room service are not as plentiful and despite saying 24 hrs, is only available until 10pm. The Shandy bar, despite having a basic cocktail menu to view, was unable to make anything other than a margarita due to lack of ingredients, which was disappointing. The grounds and surrounds seemed well kept with lots of options for adventurous, older kids. Would not recommend the 'animal ranch' though, we had a quick look in but were then told we'd need to pay 98rmb which seems very overpriced given the place was littered with animal droppings and what we saw was not promising. They have 'pandas' ie painted/dyed dogs in a small enclosure which did not bode well. But overall, for a little getaway with kids who like the pool, this was an easy staycation.