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16 décembre 2024
Before our arrival, I messaged HELV to let them know that we’d be arriving late. I messaged them when I thought we were there, but we were actually across the street. The owner thankfully came over to get us.
My father wasn’t feeling well when we were checking into the hotel due to the high elevation. The owner gave us a free room upgrade, and quickly got him into a room with oxygen before completing the check-in process.
A couple of us weren’t feeling well the following day and mostly stayed in. The room was only vacated in the evening when we went out for dinner. The owner coordinated to have our room cleaned while we were out, which was greatly appreciated!
HELV has been one of the most comfortable places we’ve stayed in during our trip. The owner and her family were very warm and welcoming. We highly recommend staying here if you visit Shangri-la. It’s only a 2-minute walk to the ancient city and plenty of food options.
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