OYO Shanklin Beach Hotel

very good location, room and hotel is a bit old with stairs without lift, reconsider if you have big suitcases. good view and good room. overall good experience

幾十歲人第一次租到一間垃圾酒店，房間又小又不通風，洗手間沖涼房設備太差，環境極其惡劣；房間一入門口位就漏水，而且浴室洗澡洗到一半就壞了淋浴設備；工作人員永遠都只是說現在沒人，要等經理上班，如預定了房間的請自備洗漱用品，式者寧願給多一點點錢去另一邊沙灘，小的不能再小； It was the first time that a tens-year-old rented a junk hotel. The room was small and unventilated. The bathroom and shower room were poorly equipped and the environment was extremely bad. The room leaked at the entrance, and the bathroom broke halfway through the shower. Equipment; the staff always just said that there is no one now, and they have to wait for the manager to go to work. For example, if you have reserved a room, please bring your own toiletries, and those who prefer to pay a little more money to go to the other side of the beach, can't be too small.

We arrived around 5 pm after an 11 hour journey but to be fair we have stayed on the Isle of Wight before and so we knew what to expect. If you haven't been to this area before it is extremely hilly there is a steep road onto the resort and a coastal pathway that will get you to the other resort of Sandown. Shanklin Beach does have a cliff lift which costs a pound to get you to the top but there is a 10 minute walk into the town centre. It's worth telling the chap in the lift if you are returning as you will need a ticket for the return lift to the beach. Our first opinion of the hotel on arrival was good as the sun was shining and the building stood out with its white paintwork. The coach driver Brian announced our arrival to the reception and within minutes staff were out to bring our luggage from the coach and into the reception area. We had our key card and instructions within minutes and headed for the only lift to the hotel's 2 floors. It's not an issue the lift is modern and will hold up to eight people but possibly less with luggage. The room was at the side of the hotel with the cliff on view through the window. The room was clean and comfortable with dated furnishings but very usable, the bed was extremely comfortable and was perfect for us. The evening meal was table service and the staff were very well organised and had us seated ready for our first meal. The menu for that week was on the table and we were told that this would be our table for our meals for the coming week. The menu was basic but included three options for each, started, Main and Desert. The options varied over the week. Entertainment was available every evening with a singer every night and bingo on all nights other than the first night. Generally the prices at the bar were good with a good choice of drinks available. The hotel dining room and bar area is decorated to a good standard and the floor coverings are well maintained and clean. Toilets are clean and easy to find near the bar and the reception. Breakfast was served at the table and was full English or cereal with porridge being one of the options but you could have cereal and a full English if that's what you want. Tea, Coffee and juice are also available. Rooms are checked every day with towels changed as required. The hotel is a two star but I would think that's a little unfair and could easily be a 3 or even a 4 star. We both have said we would stay here again in the future.

One word. 'disappointing'. Hotel in need of upgrading. Room 212. Bathroom cold, no heating, no hot water. Food not very good, served cold, tasteless and small portions. Staff member rude and unhelpful. Plenty of better hotels on the Island.

The hotels is little dated but the staff are very friendly and helpful. The beds were clean and comfortable but water pressure is low in a lot of rooms effecting the shower. However the food was acceptable and the 4 free drinks per night were great. Entertainment very night with bingo, the singers were ok but one singer was exceptional, his name was Stevie!. He actually works in the kitchen but he was in a different league to the singers they brought into the hotel. He sings all types of music and has a way to fully engage the audience. We would go back again just to listen to Stevie, the hotel should give him a pay rise to keep him there! Ha

Hotel room was very small but cleaned daily. Food is tasty but small portions . Sometimes think we were rushed into eating our meal. Brought hot breakfast food out when still eating cereal. Staff seemed friendly. The hotel is in a good location on the front

I was a bit apprehensive after reading previous reviews, but, in my opinion the hotel was wonderful. Lovely staff who couldn't do enough for you and the food was delicious (and I'm a very picky eater). Of course, it's not a boutique hotel and it is a bit tired and dated but hey hotels have had a bad time of it due to the economy and covid and it did look as though they were updating, slowly but surely. My room was spotless, comfortable bed and although the pillows were a lot flatter than I would normally have, it was no problem to have more supplied if asked for. Entertainment was good. Absolutely nothing to complain about. For what I paid it was excellent value. Those who moan should stay at the modern hotels and pay the extremely high rates they have to pay. All in all I thought the previous reviews were very unfair. Would I go back - in a heartbeat.

Never stay at this hotel the beds are worse than the ones in prisons the quilts were wafer thin so did not keep you warm my friend had to ask for a blanket the food wasn't hot everything was plated not a buffet style you had to tick what you wanted for evening meal and there was only 2 choises the only best thing about the restaurant that was good was the waitress we had she was like a whirlwind and very helpfull the entertainment thay had was the bottom of the barrel it was OK if you liked to drink you had to pay for your drinks with a bank card as thay said no cash system the bathroom we had you could not use the shower as it was dirty as well as slippy we went for Christmas but we won't go there again the isle of white looks lovely but this has put us off I think coach companies should go to a better hotel

Please don't be fooled by the pictures the rooms are nothing at all like it they are in serious need of redecoration and updated furniture the hotel stairs hadn't seen a hoover in weeks the tables and chairs in bar and dineing room are disgusting the pillows were like envelopes they were that thin the whole place needs shutting and serious money spending on it also one member of staff needs to learn some manners and customer service skills what a shame because the food was excellent but the rest of it is unacceptable