Fraser Suites Shenzhen

L'emplacement est génial, le parking est médiocre, la piscine de célébrités sur Internet est moyenne, la vue nocturne est bonne et la nourriture et les boissons fournies sont moyennes, pas très riches. La chambre est très privée, bien rangée, confortable et en partie pour les affaires. Le restaurant au milieu est super, avec un fort sens de l'art spatial. La restauration est très bonne, meilleure que la moyenne des cinq étoiles. Environnement :

Je suis entièrement satisfait de tous les aspects de l'appartement, tels que la zone, le service, l'assainis*****t, etc. Le personnel de la réception est gentil et peut aider les entreprises et peut résoudre des problèmes tels que l'utilisation du téléphone portable.

C'est moi qui suis allé au Queen's Hotel à Shenzhen. Les chambres sont grandes et carrées, et les équipements de la résidence hôtelière sont pratiques et complets. Au centre du centre géographique, il y a un grand parc en face de l'hôtel.

Le service est très bon. Le beau Brain dans la piscine au 18ème étage et les barmans sont très bons. La piscine à débordement est également super. Le service à la réception est également très bon. Les chambres sont également très bien. Un éloge cinq étoiles est recommandé.

L'hôtel est agréable mais j'ai été vraiment déçu par les horaires d'ouverture de la piscine. De 19h à 12h et puis à partir de 17h donc en gros on ne peut pas profiter de la piscine

Excellent service, big room and good facilities. Good for families.

My favorite hotel in the world, and that's why I keep coming back to it again and again. It has the most beautiful rooftop pool. That's why I booked it for my birthday weekend with my girls - to enjoy the pool. However, this time the pool was under maintenance despite it being advertised as open the whole year round. And closed for a 2-month maintenance. You can imagine our disappointment and yes, we were quite upset because we came for the pool. The hotel did help us book another place with the pool, not to mention that it was not as nearly as beautiful as this one, and we lost a part of the pool time in the morning; we could check-in only at 11 am the next day. The hassle of changing the hotel... disappointed... The hotel should have mentioned in their booking details that the pool is closed from March to May. A big omission and on the birthday weekend.

I have stayed at this hotel a couple of times in the past 6 months and quite like it up to my last stay. On my last stay, I was awakened by the noise upstairs past midnight and I contacted the front desk for help as the noise has been going on for like half an hour. 10 minutes after my complaint, the noise was still continuing so I called the front desk again and they said they sent someone to the room above me (which was occupied by a family) but nothing was done. I told the front desk to send someone to my room to listen to the noise and only after the staff heard the noise from my room, he then asked if I wanted him to notify the room above to stop the noise. Of course this is what I want or else I wouldnt have called the front desk in the first place. I was quite annoyed by the hotel's slow response. Next day when I checked out, nothing was mentioned about my complaint. I was quite disappointed as I thought I would have got an apology but the hotel treated as if nothing had happened. After this experience, I seriously questioned the service of the the hotel and I am not sure if I would come back again.

Very convenient and surprisingly quiet place while it is also close to multiple shopping centres. The rooftop swimming pool is definitely the highlight of the hotel as it is hard to find an outdoor swimming among most of the hotels in that area.