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1 nuit
Commentaires des voyageurs
4.7/5
Mémorable
649 évaluation
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Évaluations vérifiées
Emplacement4.7
Commodités4.6
Service4.7
Propreté4.7
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Toutes les évaluations(649)
Évaluations positives(637)
Évaluations avec photos/ vidéo(125)
Chic(88)
Personnel d'accueil amical(69)
Calme et confortable(66)
Petit déjeuner délicieux(24)
Idéal pour les familles(12)
Piscine remarquable(11)
Déjà plusieurs séjours(8)
À proximité du métro(8)
Évaluations négatives(12)
Invité
Chambre individuelle Appartement classe affaire (2 lits)
Séjour au oct. 2024
Seul
3 évaluation
5.0/5
Exceptionnel
Publiée le 27 oct. 2024
C'est la troisième fois que je séjourne dans cet établissement, dont la propreté et le service ont été maintenus depuis qu'ils ont changé de nom. Les réceptionnistes Tina et Gina étaient formidables, amicales et professionnelles - elles ont contribué à rendre mon séjour agréable. J'apprécie également le petit-déjeuner, qui est principalement de style chinois, pour la fraîcheur des ingrédients et également pour le service du personnel.
Texte originalTraduit par google
Réponse de l'établissement: Cher client, Merci d'avoir séjourné à nouveau parmi nous. Nous apprécions vos commentaires et vous remercions de votre précieux soutien. Nous sommes impatients de vous accueillir à nouveau pour séjourner parmi nous. Équipe du service client
Utilisateur anonyme
Suite de luxe, 2 pièce(s)
Séjour au juin 2024
En famille
7 évaluation
5.0/5
Exceptionnel
Publiée le 27 juin 2024
Great place for a family! The room is spacious and well maintained. It’s a serviced apartment so the room comes with pots, pans, cutlery, and all that you need including the washing machine. We stayed here for 4 nights in room 5203 after returning our apartment as we are relocating elsewhere, and the staff made sure we’re taken care of. I can’t praise the service team enough, from the front desk to the restaurant, as well as the cleaning team. They are excellent and very accommodating. What a great value for money for the service and comfort you receive.
Traduire
Réponse de l'établissement: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Invité
Studio Exécutif
Séjour au déc. 2024
Voyageur d'affaires
5 évaluation
5.0/5
Exceptionnel
Publiée le 16 déc. 2024
Tina and Arina have enriched the good experience in Ascott, taking care of my daughter and wife like a big Family!
Thanks 🙏🏼
Traduire
Réponse de l'établissement: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Invité
Chambre individuelle Appartement classe affaire (2 lits)
Séjour au mai 2024
Autres
1 évaluation
5.0/5
Exceptionnel
Publiée le 3 juin 2024
firstly the room i lived was really makes comfortable, it this located in the mid-levels, And the receptionists : Tina and Arina was really nice services, it worth to come again!
Traduire
Réponse de l'établissement: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Invité
Suite Exécutive une chambre
Séjour au oct. 2024
Voyage entre amis
3 évaluation
5.0/5
Exceptionnel
Publiée le 29 oct. 2024
Tina and lucy are very friendly. This place its so especial. All staffs are so kind. I really appreciate. Stay in my good memory
Traduire
Réponse de l'établissement: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Y
Suite de luxe, 2 pièce(s)
Séjour au oct. 2024
En famille
5 évaluation
5.0/5
Exceptionnel
Publiée le 25 oct. 2024
I had a wonderful stay at this hotel! The front desk staff Tina and Arina were outstanding—friendly, professional, and always ready to help. They made check-in smooth and provided great recommendations for local spots. Their warm welcome set the tone for a fantastic visit. In addition, aspecial shoutout to the housekeeping ladies, who kept my room spotless and were always so polite and attentive. Their attention to detail made my stay even more comfortable. Highly recommend!
Traduire
Réponse de l'établissement: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Lorena C
Studio Exécutif
Séjour au mars 2024
Voyage entre amis
24 évaluation
4.7/5
Extraordinaire
Publiée le 24 mars 2024
Although we are very familiar with the Ascott, I was a super happy to have earned an upgrade! The two bedroom, two bath was everything. Private, clean, quiet, well stocked with kitchen supplies, dishwasher, living/dining room, desk, wash/dry with a koi pond view off the balcony. I can't wait to host my family there.
Traduire
Réponse de l'établissement: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
stadler
Studio Exécutif
Séjour au nov. 2024
Voyage entre amis
2 évaluation
4.5/5
Excellent
Publiée le 4 nov. 2024
Friendly and helpful staff. Beautiful apartment, very clean and well maintained.
Traduire
Réponse de l'établissement: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Invité
Suite Exécutive une chambre
Séjour au mars 2024
Seul
1 évaluation
4.5/5
Excellent
Publiée le 10 mars 2024
The location was ideal, in that it was not far from major activities new SeaWorld. Amenities at the apartment was very good and appropriate. Cleaniliness inside bedside lamps were a little dirty, but otherwise the apartment was clean.
Traduire
Réponse de l'établissement: Dear guest,Thank you for taking the time to share your stay experience at Ascott Aden Shenzhen. I note that improvements need to be made regarding the housekeeping cleanliness. I sincerely apologize for the inconvenience caused. Your comment is highly appreciated and please rest assured that I will coordinate the plans for these enhancements with the respective team members. We look forward to welcoming you again to stay with us.Guest Service Manager
Invité
Studio de luxe classe affaire
Séjour au nov. 2024
Voyage entre amis
1 évaluation
5.0/5
Exceptionnel
Publiée le 3 nov. 2024
@Leslie and Tina at the front desk thank you for your excellent service.
Traduire
Réponse de l'établissement: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Balasaheb Hajare
Studio Exécutif
Séjour au mai 2024
Voyageur d'affaires
65 évaluation
5.0/5
Exceptionnel
Publiée le 20 juin 2024
The staff at this property are all great! They all go above and beyond to make your stay comfortable.”
Traduire
Réponse de l'établissement: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
MissCGoesPlaces
Studio Exécutif
Séjour au mai 2024
Seul
36 évaluation
5.0/5
Exceptionnel
Publiée le 26 mai 2024
Everything about this hotel is wonderful! The service provided-from Tina and Wilson at the front desk, to the cleaners and bellman, to the restaurant-is top notch. Each time I visit the food at the buffet is getting better and better, and it was already excellent! The dinner and breakfast buffets are incredible, with something to satisfy every taste. The apartment (with my upgrade!) has everything one needs to have a relaxing, clean, lovely stay, and the proximity to all the Sea World attractions is fantastic. This is definitely my upscale hotel of choice, and when I have business in Shenzhen it is in my top two places to stay. Simply the best!
Traduire
Réponse de l'établissement: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Trovon Ankiah
Studio Exécutif
Séjour au oct. 2023
Seul
17 évaluation
5.0/5
Exceptionnel
Publiée le 24 oct. 2023
Wow, this hotel is so cool. It has a beautiful reception area and it has a gym restaurant and a pool.
The hotel rooms are nice and spacious. I wouldn't even call it a hotel. Because its more like serviced apartments rather than a hotel.
It is a little expensive price wise but the stay was worth every penny.
I am definitely coming back to stay there again
Traduire
Réponse de l'établissement: Dear guest,Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Ascott Aden Shenzhen. We look forward to welcoming you again to stay with us.Guest Service Team
Bozzy21
Suite de luxe, 2 pièce(s)
Séjour au mars 2024
En famille
11 évaluation
5.0/5
Exceptionnel
Publiée le 5 avr. 2024
The service at these serviced apartments was phenomenal. We came with our 7 week old baby and the staff came and set up a lovely crib for her to sleep in. The apartment itself was really lovely and clean, and the location is perfect right by Sea World.
Traduire
Réponse de l'établissement: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Daniel
Suite Exécutive une chambre
Séjour au mars 2024
Voyageur d'affaires
13 évaluation
4.5/5
Excellent
Publiée le 30 avr. 2024
Good place to be away from the hustle and bustle of Shenzhen. Very convenient if traveling by ferry to/from Macau, HK, Zhuhai, etc.
Traduire
Réponse de l'établissement: 尊敬的賓客,您好!非常感謝您選擇深圳半山壹棠服務公寓,並給予好評。我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供滿意的居住體驗,期待下次為您服務,祝您旅途順利,生活愉快! 賓客服務團隊