Évaluations de Investon Hotel Shenzhen

Réponse de l'établissement: Thank you so much for your wonderful review, glad you chose our hotel and enjoyed your stay in the Mission Hills area! We pride ourselves on having a team of helpful employees who are always committed to providing you with exceptional service. We are honored to be pleased with your room review and experience. A special thank you for your great praise on Breakfast and Porridge Station, our team continually strives to provide satisfactory service. We apologize for the inconvenience caused by the hotel location. We are considering plans to add transportation and dining facilities nearby to provide better convenience for you and other guests. We will continue to pay attention to this problem and propose solutions as soon as possible. Thank you again for your valuable feedback, and we look forward to your visit again and continuing to make great memories with us!

Réponse de l'établissement: 非常感謝您的讚美和支持，很高興得知您對我們的酒店服務和設施表示滿意。我們一直致力於提供高標準的服務和設施，努力實現每一位客人的期望和需求。歡迎您再次蒞臨，我們將繼續努力，保持並提升服務質量，讓您的住宿體驗更加出色。謝謝您的寶貴評論，它是我們不斷改進的動力源泉。

Réponse de l'établissement: Dear guest, thank you very much for your beautiful review! I'm glad to know that you have enjoyed satisfaction and comfort in our hotel. The spacious and clean room and the popular large bathtub are the core of the high-quality accommodation experience we have always been committed to providing every guest. We are well aware that a good accommodation is not only the display of hardware facilities, but more importantly, the warmth and satisfaction experienced by every guest. If you come across anything that requires assistance during your journey, whether it's extra towels, toiletries or enquiries about surrounding information, we will go all out to ensure that your every need is properly addressed. Thank you again for your valuable feedback, which will be a powerful motivation for us to continue to improve our service quality. Looking forward to your next visit to experience the wonderful journey we have in store for you again.

Réponse de l'établissement: Dear guest, thank you very much for choosing our hotel and enjoying such a wonderful experience! Your satisfaction is our greatest pleasure. The friendliness and enthusiasm of our team are our pride, and we are glad that you have been reflected in our service. The comfort and cleanliness of our rooms are also our principle always adhered to. Your visit again is our greatest expectation, and we will welcome your next arrival more attentively. Please feel free to contact us at any time you need help or advice. Thank you again for your affirmation and look forward to the next encounter to create more unforgettable memories for you.

Réponse de l'établissement: Thank you very much for your continued support and affirmation! We are deeply honored that you have left such a satisfying review of our hotel. Your recognition is a huge motivation for our team. Regarding the idea of improving the configuration of the shower room, we have noticed your feedback about the shower experience, that is, the shower head is not standard. We sincerely welcome your more specific suggestions or needs. We will use this as a reference and actively explore and provide better facilities and services. Furthermore, the hotel is committed to creating a comfortable and enjoyable stay for every guest, and your suggestions will help us to do better in these areas. If you have any other needs or encounter any problems, please feel free to let us know, your satisfaction is the highest goal we pursue. Looking forward to your next visit, we can provide you with even more excellent service and a new experience. Thank you again for your valuable comments and wish you a happy life!

Réponse de l'établissement: Very happy to hear that you and your kids had a fun time at our hotel! We are honored to see your little ones so happy. Knowing the importance of children's hospitality, we have specially set up child-friendly facilities and birthday decorations designed to bring special care and surprise to little guests. We are deeply gratified by the high praise given to the dinner buffet you mentioned, and our team of chefs strive to offer a rich and varied cuisine option to satisfy all tastes. After receiving your valuable feedback, we will further optimize our services and facilities, and strive to make every little guest have more laughter and nostalgia. Thank you for leaving such a positive review of our hotel and look forward to the opportunity to provide you and your children with even more outstanding service again. Thank you again for your choice and look forward to serving you again!

Réponse de l'établissement: Thank you so much for your high review of our hotel, your satisfaction is our greatest pleasure! We are committed to providing a service and experience that exceeds expectations, and your recognition is the best acknowledgement of our team's hard work. Regarding the reasonable food price, well-equipped gym, laundry service and friendliness to non-Chinese guests you mentioned, we have been working hard to maintain and optimize these services to ensure that every customer can enjoy a comfortable and convenient accommodation experience. For room amenities, we continue to maintain and upgrade them, ensuring they are modern, spacious, comfortable and stylish. Your visit again will be the best encouragement for us, and we look forward to providing you with the same excellent service next time. Thank you again for your valuable feedback and choices, and look forward to serving you again!

Réponse de l'établissement: Thank you very much for your affirmation and feedback. We are very pleased to receive your praise from Lucky. For your valuable suggestions, we have adopted and ensure that we provide a diversified breakfast menu every day to meet the needs of each guest. Regarding room facilities, we are committed to continuously optimizing bathroom configuration to provide a more comfortable stay experience for every passenger. Thank you again for your praise. We will continue to work hard to improve and wholeheartedly bring more surprises and satisfaction to you and all guests.

Réponse de l'établissement: Thank you very much for your affirmation and appreciation. We are honored to be appreciated by you, especially the special mention of Miss Lucky. Your satisfaction is the greatest recognition of our work. If you have any needs or questions, whether it is the improvement of service details or the improvement of room facilities, on behalf of my team, I sincerely invite your valuable comments. We are always committed to providing every guest with a service experience that exceeds expectations. Thank you again for choosing to stay and hope to have the pleasure of serving you again in the future.

Réponse de l'établissement: Thank you for your stay at Investon Hotel,It was a pleasure to satisfy you. I am so sorry about wi-fi, and I have reported it to the engineering department for improvement .You are welcome to come back next time.

Réponse de l'établissement: Thank you for your stay at Investon Hotel. It was a pleasure to satisfy you. You are welcome to come back next time.

Réponse de l'établissement: Thank you so much for your positive feedback and recognition of our team. I apologize for the misunderstanding of the previous reservation, which was promptly corrected by our staff. We believe that room upgrades can lead to a better experience. For restaurants and gyms, we have always been committed to providing quality facilities. Your affirmation will encourage us to do better. We look forward to your next visit and hope you continue to enjoy your stay at the Investon Hotel.

Réponse de l'établissement: Thank you very much for your recognition and support! We are deeply honored that you have commended our location and breakfast. Your satisfaction is the original intention and motivation of our unremitting efforts. To ensure that every guest's experience exceeds expectations, we continue to optimize our services, select ingredients, and strive to continuously improve every detail. Looking forward to serving you again and providing you with a more comfortable stay and more delicious breakfast options. Thank you again for your valuable evaluation, your satisfaction is the biggest motivation for us to move forward!

Réponse de l'établissement: Thank you for your stay at Investon Hotel. It was a pleasure to satisfy you. You are welcome to come back next time.