This was definitely my best experience at a hotel in Japan. Hotel staff were very courteous and attentive. We were treated like VIPs throughout the stay. Our room was superb, with a great view of the bay. The bed and pillows were very comfortable (where can we buy those pillows?). The room was very quiet. In many hotels, you will often hear some buzzing noise of AC (?), but not in this hotel. We particularly enjoyed our time in the guest lounge with a reading room—looking over Ago Bay at sunset and enjoying small but exquisite hors d'oeuvres (the quiche was a killer!). For non-readers, this is a romantic place to look into your lover’s eyes. I enjoyed reading, relaxing next to my husband, who was sipping wine. I couldn’t finish “Karei-naru Ichizoku” so we will come back to finish the book. It would be better if the reading room had a better selection of books both in Japanese and in English--for example, some novels set in ocean resort hotels (I can recommend some), and reading lamps (for after sunset). Our stay concluded with an amazing breakfast. Although it was called “American breakfast,” it came with soup (which tasted great) and a salad (which tasted great, too, and very very fresh—cucumbers tasted amazingly juicy). I have never had a better egg benedict! The hollandaise sauce is flavored with shrimp, elevating the egg benedict to a real French dish. Overall, this is the best place to come when you want to be pampered. We will definitely stay at this hotel again.
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