Hôtels VIVANTA à Sholinganallur

The food is good for a 3 star hotel but it is not at all at the level of a 5 star hotel. The staff was excellent - especially Sneha M. who helps guests at the lobby and offers quick and effective solutions and also another Sneha who works at the restaurant. The music 🎶 in the restaurant is the worst I heard in any hotel in India. It is two types of music (classical Indian and also western) which are played at the same time! It is ridiculous and annoying and it is also too loud which is why some of the staff look miserable. The chef was walking around the dining room exchanging pleasantries with guests but he should be on the kitchen controlling what goes on there. The ”chai masala” had no taste of ginger and the milk was so burned that it kept steaming for a whole hour (it was undrinkable so I returned it). . The rooms are what you expect to find in a hotel that was considered luxurious in the 1990's. Unfortunately, the air conditioning system is still the original one and it can no longer be set (it can only be switched on or off).