Roberto L
13 avril 2025
My experience of staying at the Premier Inn London Sidcup Hotel was a mixed one, with its location perhaps its strongest point, but definitely some areas are in urgent need of improvement. The location of the hotel is convenient, with walking access to local amenities and good transport links to London. It is also worthy to highlight the courtesy of the staff. While not particularly outstanding, their assistance met the basic expectations for hospitality. The entrance of the hotel is perhaps the strangest one I have seen, as the reception is on the first floor of the building. The entrance was poorly lit, without any signage that would tell you where the reception is. The lift was out of order in that floor as the call button was broken. It was not a good first impression. The room was generally in good order, featuring clean and comfortable bedding alongside a quality mattress, which contributed to a restful night's sleep. However, the carpeted floor, an armchair and a wall had noticeable stains. The bathroom and the towels were clean, but the soap dispensers at the washbasin and had a layer of gunk. The 'free' internet service was totally useless, the connection was extremely slow—unusable for anything. I ended up paying an extra £5 for the premium Wi-Fi just to have basic functionality. I don't think it's acceptable to nickel-and-dime for a decent internet speed in this day and age, especially for a hotel in this price and service category. Overall, the Premier Inn London Sidcup Hotel offers a decent stay with comfortable bedding and functional basics, but the stained furniture and carpeting, and the disappointing Wi-Fi service left a poor impression.
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