Melas Holiday Village

Straightforward simple review as follows; Negatives - Standard room is small and they need upgrading Some staff are miserable and non engaging. Maybe been a long hot season. Incredibly, you can still smoke in public places including the restaurant areas Pool area is crammed and too noisy. Need to reduce the number of beds by 30% This hotel is set up almost exclusively for German nationals and language. I felt I was a bit in the way..... Positives - Grounds and nicely landscaped and immaculate Rooms are cleaned daily, cleaner was friendly and did a great job Buffet food was good and plentiful Beach area is clean, with nice sand. Water was very warm.

We really enjoyed our vacation in this hotel. We got family room, it was clean, nice and quiet. Wi-Fi was working through whole hotel as far as I can say. Beach was clean, same experience with both pools. We were able to pick sunbeds all the time. food was also very tasty. I have nearly anything bad to say about our stay.

We stayed here in Aug 2023 2 adults 2 children (4 & 6). The hotel grounds are beautiful and maintained well. Bellboy sorted luggage and took us to the room via golf buggy, however he is very rude! Room is a lot to be desired, smallest family room I've stayed and nothing like the pictures online. The children had to live out of suitcase for 2 weeks as no space in the wardrobes or chest of draws. Rooms kept relatively clean but again not the best. If you struggle with accessibility then do not book here, lots of stairs and hilly. The kids club area is lovely, however, please note they do not take children with additional needs without a parent present (defeats the idea of it really, but I would prefer everyone was safe!). The staff know very little Englsh so it was difficult to understand what was going on. I made a sand picture with my son then was told afterwards it was 10 euro's!! We did not end up using the children's club. Pool area is great, the aqua park is walk away from the main pool but the slides are fantastic and the main pool area and bar are good with plenty of sunbeds and places to sit to eat and drink. The main restaurant is mediocre. Seem to repeat 'themed' nights every other night. Al La carte restaurants - 4 in total, only 2 take children so very limited. Also you only 1 free visit for the entire length of stay. Again, find this strange for an all inclusive hotel. Hotel still mainly cater for German and Turkish guests and some staff struggle with speaking English but are still very helpful and polite. The entertainment team are great, again entertainment is mainly spoken in German, but when they know there are English guests they will also communicate in English. They are very welcoming and try to get all involved. Location is good, about a 50 minute walk along the promenade into Side centre. Excursions - these were booked by a rep that comes into the hotel lobby (Levente). The Jeep safari was really good however DO NOT book the pirate ship excursion. Felt completely conned - it is NOT an all inclusive trip they include cheap drinks and food within this package and then constantly sell proper branded drinks and ice creams - handing them to children before the adults. Very disappointed in this trip, do not book through the hotel. All in all, we had a nice stay. I would not go back to this hotel or recommend it for families. I will definitely be booking a TUI holiday next year not Thomas Cook.

We are at the hotel with our 7 year old son right now. The hotel itself is very good, the service is great, the pools are calm and you can relax, the descent to the beach is close - the water is shallow, it is worth having shoes. Beautiful garden. But....this is not a hotel for families with children. There is practically no animation - every day 20 minutes of disco and that's it. Kids club with ladies whose energy is very low. No playground, no place where children can meet, get to know each other, play. Nice but sad hotel. 99% of tourists are German and there is a children's disco in this language.