Clover Magic Altınkum Park Hotel

Nous avons séjourné à Altinkum pendant une semaine en septembre et nous sommes très satisfaits de notre séjour. Les chambres étaient belles et nettoyées tous les jours. L'emplacement de l'hôtel est parfait, à côté de la plage et à quelques pas de la ville antique. La nourriture tout compris était également bonne, mais le meilleur de l'hôtel était le personnel de l'hôtel, tous très sympathiques et polis mais spéciaux Merci pour notre piscine Barman Yusuf, DJ et animateur Kahn et Umut et le serveur Cihan qui nous fait sentir comme chez nous après un séjour d'une journée. Nous prévoyons déjà de revenir l'année prochaine :)

Nous avons séjourné à Altikum pendant 7 nuits et nous sommes très satisfaits de notre séjour, les chambres étaient propres et nettoyées tous les jours, des gens très sympathiques qui travaillent ici nous font sentir comme chez nous après une journée ici. Un merci spécial pour notre barman de la piscine Yusuf qui, même avec son anglais de base, a toujours fait de son mieux pour nous aider avec tout :) Emplacement de cet hôtel, je dirais que c'est le meilleur de Side à côté de la plage et à quelques pas de la ville antique. Il y avait de petits problèmes comme le réfrigérateur qui ne fonctionnait pas et le casier de ma chambre ne se fermait pas de l'intérieur, mais dès qu'ils l'ont signalé, ils ont tout réparé en quelques minutes. GÉNÉRALEMENT pour ce prix, son emplacement et ses travailleurs sympathiques, je recommanderais certainement cet hôtel, la nourriture était également très bonne et nous reviendrons certainement ici bientôt.

If I could rate this lower, I would. Disgusting!! Is the only word I can use. I wouldn't allow my bunny to stay in this hell hole. Only came here as we got moved here from another hotel. The only one thing good I can say about this hotel is that the girl at reception was lovely, she was getting so many complaints, bless her, but she was trying to deal with them all. She showed us the first room and I refused to stay there, she then showed us one of the bungalows, jeysusss, I thought I had just entered a scene from a horror movie. Cabin in the woods. It was old, dark and dirty. Again, I refused that, too. She then showed us a bigger room in the hotel. By this point, it wasn't on her. Therefore, I contacted my holiday provider, and thankfully, they moved me to belek. Do NOT book here!!! I didn't stay here but you will regret this hotel for sure!

The staff here made my holiday. Especially Alper and Zeynel. Great choice of food and rooms cleaned every day. Sure it needs some time to appreciate its plus points. The location is perfect. 30 metres from bar / restaurant to the beach and easy 5 minute walk to antik side. I would certainly recommend. It’s not 5 star but it certainly goes out of its way to make you feel welcome. My negative experience would be the lack of free internet throughout the hotel. But it was good to be device free for my stay. Thanks for a great time guys. Will definitely be back. Just returned today 13/11/24

We were extremely disappointed when we arrived at Altinkum Park as the room we were put in most definitely wasn’t the one we were expecting/ advertised. It seems we were put in staff accommodation as there were staff in other rooms on our balcony. This possibly explains why the rooms were filthy, smelly, and poorly finished! The rest of the resort wasn’t much better, badly finished, smelt of sewerage, dirty and a health and safety risk. Tiles broken around the pool, unlit pathways and roots growing up through floor. Food was OK, same most days and uncovered with flies on! Had no clean towels or bed change the week we were there.Toilet roll was never topped up, even after asking a few times and we ended up buying some from the shop! Basics not met! Would definitely not return to this hotel, but lived Side and the beach and easy access to historic ruins and shops.

After reading many online reviews and having booked after the appealing nature of the hotel and good reviews, we arrived to a hotel which was dissimilar to reviews and photos shown. Whilst we didn’t expect the ritz with the price, in comparison to the reviews and photos we seen we felt pretty let down. We notified the hotel of an allergy weeks in advance and again upon check in, we were told the chef would be made aware and food would be provided after speaking to our REP to confirm after having no available options for breakfast the 1st morning and fly covered food. At lunch we were then told there would be no food at all available that day and they would ‘try’ to source food for the next day, leaving our group to spend money to eat for our stay despite paying for all inclusive. For our duration we had mostly cold water, we asked for it to be checked, which they were prompt at doing for it to go cold again after 1 shower use. Rooms are damaged, run down and stained, with a lingering sewage smell coming from the bathroom, despite photos of rooms appearing modern and chic. However the cleaners do a good job at cleaning the beds and towels and cleaners were lovely to speak to. The rest of the staff seemed hostile and we constantly felt we were being discussed about despite our pretty basic requests. We asked for blankets on the 1st night and they weren’t provided leaving us to sleep without a blanket for 2 nights. We had to move hotels after only 2 nights. I would not recommend this hotel if you’re looking for all inclusive, it’s a shame as it seemed to have so much potential in all reviews. I would avoid this hotel if you have any food allergies as they seemed to not understand what a food allergy meant. The only positives were that the air condition worked and the doors locked, and was right on the beach front where lovely restaurants did cater for our allergy requirements, we we’re not expecting a five star Michelin restaurant food at the hotel but even one option and fly free food would have been appreciated