Melas Holiday Village

We really enjoyed our vacation in this hotel. We got family room, it was clean, nice and quiet. Wi-Fi was working through whole hotel as far as I can say. Beach was clean, same experience with both pools. We were able to pick sunbeds all the time. food was also very tasty. I have nearly anything bad to say about our stay.

We stayed here in Aug 2023 2 adults 2 children (4 & 6). The hotel grounds are beautiful and maintained well. Bellboy sorted luggage and took us to the room via golf buggy, however he is very rude! Room is a lot to be desired, smallest family room I've stayed and nothing like the pictures online. The children had to live out of suitcase for 2 weeks as no space in the wardrobes or chest of draws. Rooms kept relatively clean but again not the best. If you struggle with accessibility then do not book here, lots of stairs and hilly. The kids club area is lovely, however, please note they do not take children with additional needs without a parent present (defeats the idea of it really, but I would prefer everyone was safe!). The staff know very little Englsh so it was difficult to understand what was going on. I made a sand picture with my son then was told afterwards it was 10 euro's!! We did not end up using the children's club. Pool area is great, the aqua park is walk away from the main pool but the slides are fantastic and the main pool area and bar are good with plenty of sunbeds and places to sit to eat and drink. The main restaurant is mediocre. Seem to repeat 'themed' nights every other night. Al La carte restaurants - 4 in total, only 2 take children so very limited. Also you only 1 free visit for the entire length of stay. Again, find this strange for an all inclusive hotel. Hotel still mainly cater for German and Turkish guests and some staff struggle with speaking English but are still very helpful and polite. The entertainment team are great, again entertainment is mainly spoken in German, but when they know there are English guests they will also communicate in English. They are very welcoming and try to get all involved. Location is good, about a 50 minute walk along the promenade into Side centre. Excursions - these were booked by a rep that comes into the hotel lobby (Levente). The Jeep safari was really good however DO NOT book the pirate ship excursion. Felt completely conned - it is NOT an all inclusive trip they include cheap drinks and food within this package and then constantly sell proper branded drinks and ice creams - handing them to children before the adults. Very disappointed in this trip, do not book through the hotel. All in all, we had a nice stay. I would not go back to this hotel or recommend it for families. I will definitely be booking a TUI holiday next year not Thomas Cook.

From arrival till departure, just superb! English family here of only 2 or 3 other English but did not affect our experience. Staff so generous, helpful and hard working! 2 bedroom apartment superb and brilliant air con! Average temp-35 degrees daily! First time in Turkey and would definitely return to this hotel. Bar restocked in room twice per week … arrived at 2am and were shown to restaurant where we were able to eat/drink. The first thing we were told is that we should want for nothing as the hotel will supply! Beach towels supplied also. Sun beds by pool mostly taken but a few steps further and you are on the beach which always had sun beds! Sea is warm. An absolutely brilliant week! Would highly recommend. Oh- and currency around here is mostly euro so no need to bother with Lira- they will convert each price to Lira but mostly all prices are in euro.

The pros - the hotel is situated in a beautiful garden. It is clean and well looked after. The pools and the seashore are very good and comfortable. We got our room in a perfect spot. Just in the short walking distance to everything but still a very quiet place. The food was ok, some dishes were really good , some really bad. The cons - heard a lot about Turkish hospitality, not something I have experienced here. Some of the staff were nice and smiling but many were not. The miniclub workers looked like they were parting all night and then somebody dragged them to work. In all - I do recommend this hotel. It is very good, but not excellent.