Boutique Indochine d'Angkor

Pros: The reception is nice, try to manage everything for us professionally. Hotel is pretty. Cons: Theres a cockrach near the toilet once we checkin. The parking system need improvements. Advice to all travellers: do leave your car keys to the reception, as you will be blocking others.

Definitely in my top 5 hotels of all time. The rooms were big and spacious, the pool was amazing, they have happy hour everyday from 1pm to 5pm, the staff was a solid 10/10. The food was not so great but edible. I would suggest to maybe add snacks or light meals to the menu maybe Nachos or tacos. The only problem I had, though was not with the hotel, but with Trip.com itself. They said that the hotel offered free airport drop off or pick up, this was however false ad advertising, and when I contacted Trip.com, I was given the runaround and they wanted to give me not even a fraction airport fee. The airport fee was $29 from the Hotel and Trip.com wanted to offer me 39 CNY which is $5.40. I was very very disappointed by this as my issue is still not solved and I am being taken from point from pillar to post and the whole reason I bought this hotel was because of the free airport drop off saying that the airport is one hour away.

I'm so sad to say that this hotel disappoint me so so much!! Our original booking was 6th to 8th. We checked in on 6th afternoon, checked out straight away on the same day after we came back During the night. We booked 2 rooms. I got the corner room with private balcony. When I stepped into the room, the floor was dusty, basin was choked, there is used bandage pasted on the bathroom, toilet bowl was not flush with lots of hair, obviously the housekeeping didn't do their job well. My friend got the room next next to us. I have requested room next to each other and understand is subject to availability. When my friend stepped into the room, she just felt not right and uncomfortable. They have the shared balcony with a stranger, their room curtain unable to open otherwise next door stranger could see through everything. Their room was dirty and dusty as well. The building outlook and the picture shown was different. The real building was abit old and gloomy. It is literally concrete room with no fancy design and decorate. No window or ventilation in the bathroom/ toilet. It is quite a distance from the hotel to the old market street. Last, a compliment to the front counter girl. When we raise the request to change the room, we don't mind to pay extra. I can see that she really put effort to look for a new room for us but the room she show us was different room type from my booking and it was dusty as well. She even asked us the reason of checked out and help us to book a tuktuk to New hotel as a compensation. Thanks to her we got a fun night on tuktuk! A great experience that washed away our unhappiness on looking for new hotel. Honestly, I wish i could get a refund from hotel no need full refund but atleast a partial refund. Thank you.

Went there as a family was such a great decision. Got a connecting rooms with 3 beds perfect for family. Room nice and clean.

It was quiet good the stuff listen but the area is little far and the location also but it's not that hard to find tuktuk but there's better options

Good and convenient location . Not too far from pub street and not too close to get disturbance. Good in-house massage service and well maintained pool